Technical Support Specialist for Tractor Sales
15 hours ago
Job Overview
C&O Tractors seeks a skilled Technical Support Specialist to join our sales team. This role involves providing product demonstrations, technical support, and sales assistance across the company's sales territory.
Key Responsibilities
- Demonstrate new tractors, harvesters, and precision farming equipment to customers and sales teams.
- Offer technical support to the Service Department on customer issues related to precision farming and harvesting products.
- Contribute to achieving sales targets set by major suppliers.
- Ensure high customer satisfaction through excellent sales service.
- Promote and sell machinery and equipment to meet customer needs.
- Deliver professional product installations to customers in support of the sales team.
- Manage the company demonstration fleet.
- Provide sales support at promotional events and in the office as backup to the sales team.
- Develop and maintain positive business relationships with customers.
- Supply management with activity reports.
- Stay up-to-date on best practices and promotional trends.
- Improve performance through feedback and continuous learning.
Administrative Tasks
- Maintain accurate records of customer demonstration activities.
- Work with a customer contact diary and planner.
- Produce monthly activity reports.
Communication and Collaboration
- Keep the sales team and management informed of demonstration activities.
- Liaise and communicate with customers, colleagues, manufacturers, and suppliers.
- Participate in monthly sales meetings to share relevant sales news and progress.
- Collaborate with the Marketing team to ensure full customer reach and raise brand awareness.
Benefits and Schedule
- Company car.
- Company pension.
- Employee discount.
- On-site parking.
- Monday to Friday work schedule.
Estimated Salary Range: £35,000 - £50,000 per annum, depending on experience and location.
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