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Customer Service Representative
2 months ago
**Job Summary**
The successful post holder will have an opportunity to work at a busy transportation hub as a Customer Service Officer for Nottinghamshire County Council. The post holder will be working as part of a Facilities Team who will be looking after the site.
**Key Responsibilities**
- Security of the building (alarms and key holding)
- Cleaning and site management related work
- Supporting members of the public and bus operators on a daily basis
- Sharing information to ensure smooth running of the site
- Assisting bus station users in their travel requirements
**Working Hours**
The hours of duty are between 05:10 to 00:10 on a two-shift rota working 4 days on shift and 4 days off shift system. The morning shift pattern is from 05:10 to 14:40 Monday to Saturday and 07:40 to 14:50 Sunday. The afternoon shift is from 14:35 to 00:10 Monday to Saturday and 14:35 to 23:10 Sunday.
**Requirements**
- Demonstrated high levels of customer care
- Experience of working within the area of Site Management and Security
- Previous experience of working at bus Depots or within the area of transportation is desirable
