Customer Service Representative
24 hours ago
We are seeking a highly skilled Customer Service Representative to join our team at Churchill Square Shopping Centre in Brighton. This is a part-time position, working an average of 25.5 hours per week on a four-on-four-off rolling rota.
The successful candidate will have excellent communication skills and be able to deliver high-quality service to customers in person, by telephone, and by email.
Key responsibilities include:
- Providing information to customers about the shopping centre facilities and retailers
- Dealing with customer complaints professionally
- Answering phones and assisting with administrative tasks
- Working as part of a team to provide customer service support
Additionally, the ideal candidate will have strong typing, filing, and administration skills, with the ability to maintain accurate databases and use spreadsheets to update statistical data.
Salary: £12.97 per hour
Benefits: Competitive salary, annual leave calculated on a pro-rata basis, including public holidays, and opportunities for career development within ABM UK.
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Customer Service Representative
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