Senior ICT Engineer

2 months ago

London, Greater London, United Kingdom XBTO Full time
Job Title: Senior ICT Engineer

Xbto is a leading provider of digital assets, offering a comprehensive platform for institutional investors and sophisticated non-US clients.

We are seeking a talented ICT Engineer to join our dynamic team, responsible for providing high-quality technical support to customers by diagnosing, troubleshooting, and resolving software and hardware issues.

Key Responsibilities:
  • Provide first-line technical support to customers, troubleshooting and resolving software and hardware issues.
  • Manage European offices IT, including procurement, inventory management, and maintenance.
  • Install, configure, and maintain computer systems, mobile devices, and software applications.
  • Diagnose and troubleshoot complex technical issues related to software, hardware, and networks.
  • Guide customers through installation, configuration, and usage of software and hardware products.
  • Perform regular system updates and maintenance tasks to ensure optimal performance.
Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Proven experience in technical support or IT helpdesk roles.
  • Strong knowledge of computer hardware, operating systems, and software applications.
  • Experience with Mobile Device Management and configuring policies is a plus.
  • Travel to other office locations within Europe will be required in this role.
  • Proficient in English, proficient in French also is a plus.
About Xbto:

Xbto is a dynamic team of experts in digital assets, traditional finance, and technology, committed to compliance and risk management.

We seek a diverse applicant pool and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, veteran status, or any other characteristic protected by law.

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