Healthcare Reception Coordinator

About the Role

We are seeking an experienced and organized Receptionist to join our team at Tywyn Health Centre. As a key member of our administrative team, you will be responsible for providing exceptional customer service to patients and staff, while maintaining the smooth day-to-day operation of the practice.

Main Responsibilities

• Manage patient bookings and appointments
• Deal with patient queries and concerns
• Provide administrative support to the healthcare team
• Maintain accurate records and data
• Develop and implement administrative processes to improve efficiency

Requirements

• Previous experience in a healthcare or administrative setting
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Proficient in Microsoft Office and IT systems
• Ability to speak Welsh is essential

About Us

Betsi Cadwaladr University Health Board is a leading healthcare organization in North Wales, providing a range of services to the local community. We are committed to delivering high-quality patient care and are seeking a dedicated and enthusiastic Receptionist to join our team.