Financial Support Specialist

4 weeks ago


Leeds, Leeds, United Kingdom HSBC Full time
About the Role

We are seeking a highly skilled and empathetic Financial Support Specialist to join our team at HSBC. As a Financial Support Specialist, you will play a vital role in helping our customers regain financial health by providing them with the tools to take control of their finances.

Key Responsibilities
  • Help customers understand their financial needs and develop personalized plans to achieve their financial goals.
  • Communicate effectively with customers to understand their financial situations and provide tailored solutions.
  • Work collaboratively with internal teams to ensure seamless customer service and support.
  • Stay up-to-date with industry trends and regulatory requirements to provide expert advice to customers.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong analytical and problem-solving skills.
  • Knowledge of financial products and services.
What We Offer

As a Financial Support Specialist at HSBC, you will have access to a comprehensive training program, competitive salary, and benefits package. You will also have the opportunity to work with a diverse team of professionals and contribute to the success of our organization.


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