Financial Support Specialist
2 weeks ago
About the Role:
We are seeking a skilled Financial Support Specialist to join our team at Amplifi Capital. As a Financial Support Specialist, you will play a vital role in helping our customers navigate financial challenges and find solutions that work for them.
Key Responsibilities:
- Provide empathetic and effective support to customers experiencing financial difficulties
- Work closely with customers to understand their financial situations and develop tailored solutions
- Communicate clearly and transparently with customers, ensuring they understand their options and the support available to them
- Collaborate with internal teams to ensure seamless customer support and effective resolution of financial issues
- Stay up-to-date with relevant financial regulations and industry developments to ensure compliance and best practices
About Us:
At Amplifi Capital, we are committed to improving the nation's financial health through accessibility, affordability, and community. We believe that everyone deserves access to fair and affordable financial services, and we are dedicated to making a positive impact in the lives of our customers.
Requirements:
- 2+ years of experience in a customer-facing role, preferably in financial services or a related field
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
- Strong problem-solving skills, with the ability to analyze complex financial situations and develop effective solutions
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously
- Sound knowledge of financial regulations and industry best practices
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
Equal Opportunities:
Amplifi Capital is an equal opportunities employer, committed to diversity and inclusion in the workplace. We welcome applications from candidates of all backgrounds and perspectives.
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