eVisa Client Liaison

2 days ago


Maidstone, Kent, United Kingdom CV-Library Full time
About Our Team

We are a leading charity dedicated to supporting migrants across the UK. Our commitment to equality, diversity, and inclusion creates a welcoming environment for applicants from diverse backgrounds.

We are currently seeking an experienced Client Support Specialist to join our eVisateam. As a key member of our team, you will play a crucial role in helping vulnerable citizens navigate the eVisa scheme.

Your primary responsibilities will include:

  • Providing expert advice and information to clients via various channels.
  • Developing and implementing effective community outreach strategies to raise awareness about the eVisa scheme.
  • Collaborating with colleagues to ensure seamless delivery of our Safeguarding policy and procedures.
Our Benefits Package

In recognition of your hard work and dedication, we offer a comprehensive benefits package, including:

  • A competitive salary of £28,639, rising to £32,612 upon successful completion of a 6-month probation period.
  • A flexible 35-hour working week, allowing for a healthy work-life balance.
  • Enhanced family-friendly provisions, supporting your personal and professional needs.
  • Generous annual leave entitlement (up to 39 days, including bank holidays).
  • Option to purchase or sell up to 5 days of annual leave, offering greater flexibility.
  • Exclusive access to Perkbox, our employee rewards and benefits platform.
Required Skills and Qualifications

To excel in this role, you will require:

  • Prior experience in providing advice and information within an organisational setting.
  • A proven track record of working with vulnerable clients.
  • Excellent community engagement and presentation skills.
  • The ability to empathise with individuals facing transition and uncertainty.


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