Technical Implementation Specialist

4 weeks ago


Chester, Cheshire, United Kingdom Loftware Full time

A career at Loftware is more than just a job – it's an opportunity to help shape the future of enterprise labeling and supply chain management.

About us:

Loftware is the world's largest cloud-based Enterprise Labeling and Artwork Management provider, offering an end-to-end labeling solution platform for companies of all sizes. With a global presence and over 35 years of expertise in solving labeling challenges, we help companies improve accuracy, traceability, and compliance while enhancing the quality, speed, and efficiency of their labeling.

Role Description:

The Technical Implementation Specialist will be responsible for delivering technical implementation, application configuration, customer training, and formal documentation of solutions within Professional Services. This role involves working independently or collaboratively within a larger team to deploy solutions, guide customers through a structured methodology, and ensure successful deployment, knowledge transfer, and adherence to best practices.

Responsibilities:

  • Understand customers' requirements, designing solutions for their business needs.
  • Drive scope definition, requirements analysis, functional/technical design, and performance.
  • Perform installation, configuration, deployment, design, administration, and maintenance of high-availability solutions that implement industry standards using AWS and/or On-Premise.
  • Manage the technical proposal process and ensure that all technical information and recommendations addressing customer requirements are accurate, properly defined, and detailed.
  • Instill trustworthy and resourceful relationships between clients, partners, and Loftware.
  • Install and configure the technical solution, provide business consulting/advise on the solution.
  • Collect all system requirements and specifications from customers.
  • Analysis and design systems and compile system change needs as requested by customers to meet their business needs and follow best practices, standards, and documentation.
  • Perform Installation/Upgrading at on-prem system and post-configuration at SaaS system.
  • Perform system configuration per the requirement collected in the project.
  • Assist various tests (Smoke, SIT/UAT, load/regression) per scope and process with help of test cases and prepare documents for the same and coordinate with manager to resolve all issues within the required timeframe and inform management of any delays.
  • Train client technical staff with system and product setup in the project lifecycle.
  • Train Client system matter expert and end-user on the best use of the application.
  • Document project system setup and deliverables in the implementation report.
  • Work closely with Loftware Project Manager to ensure assigned tasks and milestones within scope and planned hours and be part of the Change Control process to assess each customer change request to provide estimation and priority.
  • Collaborate with development teams, product managers to resolve all issues.

Required Qualifications:

  • Bachelor's degree or equivalent.
  • 5-10 years in a technology environment.
  • Tenacious, intelligent, and entrepreneurial in nature.
  • Excellent written and verbal communication skills.
  • Travel (up to 30%) is required.
  • Technical aptitude; the ability to understand new technologies and related environments. Customer service-face experience is a 'must'.
  • Ability to learn new technology through self-study.
  • Ability to translate highly technical information for audiences with varying degrees of technical knowledge.
  • Knowledge of JavaScript/REST JSON/XSLT/SOAP WSDL.
  • Ability with database Admin/Query skill for Oracle and/or PostgreSQL, SQL Server is a 'must'.
  • Familiarity with following environments (SAP, Oracle e-Business Suite, Oracle Cloud, Workflow Management System).
  • Knowledge of ERP, PLM, CRM, WMS or MES systems.
  • Knowledge of Web Services, Service Oriented Architecture, Web Based UI's is a plus.
  • Knowledge of AWS hosting is a plus.
  • Ability of system and network management issues and tools.
  • Ability of LDAPs, Single Sign-On, SSL, Networks, Webservers, Application servers, Tomcat.
  • Ability to assess client's needs and management requirements and creatively provide solutions that address those needs, solve clients' problems, and add value to the clients' organization.
  • Make technical presentations and demonstrate how a product will meet client needs.

Soft Skills:

  • Solid organizational skills including attention to detail and multi-tasking skills.
  • Able to build trust and rapport quickly.
  • Competitive drive and determination.
  • Strong communications skills.
  • Customer focused.
  • Strong interpersonal skills.
  • Strong problem-solving skills.
  • Self-starter with a strong work ethic.
  • Must be able to grasp technical concepts quickly.
  • Driven to create value in a growing organization.

Why join us?

Working for the undisputed global leader in a business-critical industry offers unparalleled possibilities.

  • This is an excellent opportunity to be part of a team helping to evolve our solutions for different cloud platforms as well as expand your skills in the cloud.
  • Our team is made up of the most talented, curious, and inspiring people in their fields, each bringing something unique to the table.
  • We use the power of the global team.
  • We set you up for success. We offer comprehensive training to all employees and place an emphasis on employee development.


  • Chester, Cheshire, United Kingdom Loftware Full time

    A career at Loftware is more than just a job – it's an opportunity to help shape the future of enterprise labeling and supply chain management.About us:Loftware is the world's largest cloud-based Enterprise Labeling and Artwork Management provider, offering an end-to-end labeling solution platform for companies of all sizes. With a global presence and over...


  • Chester, Cheshire, United Kingdom Rise Technical Recruitment Limited Full time

    Job Summary: We are seeking an experienced Engineering/Technical expert to join our team as a Pre-Development Engineer. The successful candidate will have a strong background in residential developments and a passion for delivering high-quality results.Key Responsibilities:Work on residential developments with a focus on technical expertise.Collaborate with...

  • Technical Specialist

    1 month ago


    Chester, Cheshire, United Kingdom beBee Professionals Full time £45,000 - £65,000

    We are seeking a Technical Specialist to join our team at beBee Professionals in the UK. The ideal candidate will have a strong background in software development and be able to design and implement technical solutions.Key Responsibilities:Design and implement technical solutions using various programming languages.Collaborate with cross-functional teams to...


  • Chester, Cheshire, United Kingdom Rise Technical Recruitment Limited Full time

    Job Title: Pre-Development EngineerJob Summary:We are seeking an experienced Engineering/Technical expert to join our team as a Pre-Development Engineer. The successful candidate will have a strong background in residential developments and a proven track record of delivering projects on time and within budget.Key Responsibilities:Develop and implement...


  • Chester, Cheshire, United Kingdom Fuelius Full time

    Job Title: HubSpot Technical SpecialistFuelius is seeking a skilled HubSpot Technical Specialist to join our team. As a key member of our client success team, you will be responsible for implementing and optimizing HubSpot CRM systems for our clients.Key Responsibilities:Deliver high-quality HubSpot implementations, including initial setup and ongoing...


  • Chester, Cheshire, United Kingdom Fuelius Full time

    Job Title: HubSpot Technical SpecialistAbout the Role:We are seeking a highly skilled HubSpot Technical Specialist to join our team at Fuelius. As a key member of our client success team, you will be responsible for implementing and optimizing HubSpot CRM systems for our clients.Key Responsibilities:Deliver high-quality HubSpot implementations, including...


  • Chester, Cheshire, United Kingdom Fuelius Full time

    HubSpot Technical Specialist Role OverviewFuelius is seeking a skilled HubSpot Technical Specialist to join our team. As a key member of our client success team, you will be responsible for implementing and optimizing HubSpot CRM systems for our clients.Key Responsibilities:Configure and optimize HubSpot portals to meet client needsDesign and build custom...


  • Chester, Cheshire, United Kingdom RSM Full time

    About the RoleWe are seeking an experienced application software implementer to join our team at RSM. As a software implementation specialist, you will be responsible for the implementation of cloud-based software services for new and existing clients in the recruitment industry.About the JobYou will be the primary point of contact for clients, providing...


  • Chester, Cheshire, United Kingdom RSM Full time

    About the RoleWe are seeking an experienced application software implementer to join our team at RSM. As a software implementation specialist, you will be responsible for the implementation of cloud-based software services for new and existing clients in the recruitment industry.About the JobYou will be the primary point of contact for clients, providing...


  • Chester, Cheshire, United Kingdom RSM Full time

    About the RoleWe are seeking an experienced application software implementer to join our team at RSM. As a software implementation specialist, you will be responsible for the implementation of cloud-based software services for new and existing clients in the recruitment industry.Key ResponsibilitiesImplement cloud-based software solutions for clients in the...


  • Chester, Cheshire, United Kingdom RSM UK Full time

    RSM's People Advisory Services provides organisations with a multi-disciplinary approach to enact their people and talent strategies, managing people challenges in the UK and globally. Our team combines experts in employment tax, employment law, payroll, HR, equity reward, and global mobility, offering a unified and seamless service.RSM Employer Services...


  • Chester, Cheshire, United Kingdom Loftware Full time

    At Loftware, we are seeking a highly skilled Implementation Consultant to join our team. As an Implementation Consultant, you will be responsible for delivering technical solutions to our clients, ensuring that their labeling needs are met with precision and expertise.Key Responsibilities:Design and implement technical solutions for clientsCollaborate with...


  • Chester, Cheshire, United Kingdom Wavex Full time

    About the RoleAs a Technical Solutions Specialist at Wavex, you will play a key role in driving change for our customers through IT strategy, roadmaps, and projects. Reporting to the Head of Technology, you will be responsible for scoping, designing, and delivering solutions that meet our customers' needs.ResponsibilitiesCollaborate with the Sales team to...


  • Chester, Cheshire, United Kingdom SRG Full time

    Job Title: Senior Technical SpecialistJob Summary:We are seeking a highly skilled Senior Technical Specialist to join our team at SRG. As a key member of our technical team, you will be responsible for providing technical support and guidance to our customers in the EMEA region.Key Responsibilities:Provide technical support and guidance to customers in the...


  • Chester, Cheshire, United Kingdom Fuelius Full time

    Job DescriptionWe are seeking a skilled HubSpot Technical Specialist to join our team at Fuelius.About the RoleThis is an exciting opportunity for a highly motivated and experienced professional to leverage their expertise in configuring and optimizing HubSpot CRM systems. As a key member of our team, you will be responsible for delivering high-quality...


  • Chester, Cheshire, United Kingdom Wavex Full time

    Wavex is seeking a skilled Technical Solutions Specialist to join their team. This role offers a competitive salary of £60,000 - £80,000 per annum.About the Role:The Technical Solutions Specialist will be responsible for driving IT strategy and delivering cloud infrastructure projects. They will work closely with customers to design high-level...


  • Chester, Cheshire, United Kingdom Fuelius Full time

    Company OverviewAt Fuelius, we're a leading HubSpot Partner, dedicated to helping businesses thrive in the digital landscape. Our team of experts is passionate about delivering exceptional client experiences through innovative HubSpot solutions.About the RoleWe're seeking an experienced HubSpot Technical Specialist to join our team. As a key member of our...

  • Adult Projects Lead

    2 weeks ago


    Chester, Cheshire, United Kingdom Cheshire & Wirral Partnership NHS Foundation Trust Full time

    This role involves leading the implementation of a new software package called SafeCare, which will work alongside the Trust's existing electronic rostering product, Optima.Main ResponsibilitiesYou will be responsible for collaborating with clinicians and managers within our rostered units to establish SafeCare in a way that aligns with the Trust's...


  • Chester, Cheshire, United Kingdom Mitchell Maguire Full time

    Job Title: Roofing Systems Technical SpecialistJob DescriptionWe are seeking a skilled Roofing Systems Technical Specialist to join our team at Mitchell Maguire. As a specialist in roofing systems, you will be responsible for conducting technical surveys, preparing customer quotations, and maintaining records of client interactions.Key...


  • Chester, Cheshire, United Kingdom Mitchell Maguire Careers Full time

    Job Title: Technical Surveyor Roofing SystemsIndustry Sector: Technical Manager, Technical Support, Technical Coordinator, Surveying, Surveys, Roofing Surveyor, Estimating, Refurbishment, Specialist Roofing Contractor, Flat Roofing, Metal Cladding, Roofing Systems, Felts, Liquid SystemsThe role of the Technical Surveyor Roofing Systems will involve:•...