Programme and Senior Programme Manager

2 weeks ago

London, Greater London, United Kingdom Turner & Townsend Group Full time
Job Title: Programme and Senior Programme Manager

At Turner & Townsend, we're passionate about delivering exceptional results for our clients. As a Programme and Senior Programme Manager, you'll play a key role in leading the management of programmes and supporting the growth of our business in a fast-paced environment.

This role will involve supporting the activities within the REPM team and taking the lead role when delivering scope with some of our major clients. You'll be responsible for managing client relationships, efficient data collection, and operating effective processes and systems throughout the programme.

Key Accountabilities:

  • Assisting the Senior Programme Manager or Commission Lead on a range of tasks, including managing client relationships and related commission outputs and deliverables.
  • Managing efficient data collection and benchmarking.
  • Operating effective processes and systems to be used throughout the programme.
  • Managing the interface with the client and other consultants at all programme stages.
  • Capturing the client and commission requirements and reporting on progress.
  • Supporting the set up, delivery, and close-out activities of programmes in accordance with the requirements of the role.
  • Identifying opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager.
  • Supporting the production of tender bid documents.
  • Identifying ways in which programme management products and services can be improved.
  • Understanding and identifying cross-divisional opportunities.

Essential Experience & Qualifications:

  • Degree educated in a construction, Real Estate, or Facility Management related degree.
  • Project Management & Cost Management (Quantity Surveying experience) within a Construction or Real Estate Consultancy.
  • Programme Management experience within Real Estate with Blue Chip and Commercial Clients.
  • Experience running refurbishment or fit-out projects for Commercial or Blue Chip Clients.

Other Skills:

  • Able to build strong, professional client relationships and proactively identify and resolve client issues.
  • Attention to detail in service delivery, communications, and ways of working with others.
  • Demonstrably excellent analytic and communication skills.
  • Commercial awareness including the ability to articulate business decisions within the wider context and market trends.
  • Confident leading alone and working as part of a team, with ability to flex according to the needs of the programme.
  • A desire to grow and develop roles into more senior opportunities.
  • Business development experience, in the context of identifying opportunities with existing as well as new clients.
  • Competent user of data management software (for example Excel) and systems for data cleansing, management, analytics, and quality assurance.
  • Possess an approach to working that covers delivery of tasks and effective stakeholder engagement.
  • Programme leadership experience would be beneficial.

Education/Experience/Qualities:

  • Able to build strong, professional client relationships and proactively identify and resolve client issues.
  • Demonstrably strong communication skills.
  • Active team member who shares skills and knowledge and recognizes industry best practice.
  • Commercial awareness including the ability to articulate and justify the financial impact of business decisions.
  • Ability to analyze information quickly and report to the benefit of the team.
  • Ideally professionally qualified in: programme management, engineering, construction, surveying, architecture, information technology, or a related field.
  • Business development experience, in the context of identifying opportunities with existing as well as new clients.
  • Competent user of data management software (for example Excel) and systems for data cleansing, management, analytics, and quality assurance.
  • Possess an approach to working that covers delivery of tasks and effective stakeholder engagement.
  • Programme delivery management experience from a consultancy, main contractor, or engineering background would be beneficial.

At Turner & Townsend, we're passionate about making a difference. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life, and we promote a healthy, productive, and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer, and we celebrate diversity and are committed to creating an inclusive environment for all employees.

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