Moda Ambassador

3 days ago


London, Greater London, United Kingdom Moda Living Ltd Full time

About Moda Living Ltd

We are a leading provider of luxury living experiences, dedicated to delivering exceptional service and resident satisfaction.

As a Resident Day Ambassador, you will play a critical role in ensuring our residents receive a positive and memorable experience. You will be part of a vibrant and supportive team, working together to achieve outstanding results.

The successful candidate will possess excellent communication skills, a proactive approach, and a passion for delivering first-class customer service. If you are a motivated and enthusiastic individual looking for a new challenge, we encourage you to apply.

Key Responsibilities:

  1. Deliver exceptional customer service to residents, responding promptly to queries and resolving issues efficiently.
  2. Maintain accurate records of resident interactions, providing detailed reports as required.
  3. Collaborate with internal teams to ensure seamless communication and effective issue resolution.
  4. Contribute to the development and implementation of resident engagement strategies, enhancing overall living experiences.
  5. Provide support during move-in/move-out processes, ensuring a smooth transition for residents.
  6. Promote Moda Living Ltd's brand values and vision, embodying our commitment to excellence.

Requirements:

  • Excellent communication and interpersonal skills.
  • A minimum of 1 year of experience in customer-facing roles, preferably within property management or hospitality.
  • Proven ability to work under pressure, prioritizing tasks and managing multiple responsibilities.
  • Detailed knowledge of customer relationship management principles and practices.

What We Offer:

  • A competitive salary of £25,000 - £30,000 per annum, depending on experience.
  • Ongoing training and development opportunities to enhance your skills and career prospects.
  • A dynamic and supportive work environment, fostering collaboration and teamwork.
  • A comprehensive benefits package, including health insurance and pension scheme.

Join us in shaping the future of luxury living and take the first step towards an exciting new opportunity. Apply now to become a valued member of our team



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