Residential Community Liaison

4 weeks ago


London, Greater London, United Kingdom Moda Living Ltd Full time

About the Opportunity

Moda Living Ltd is a leading provider of luxury residential communities, and we are seeking a highly motivated and experienced Resident Day Ambassador to join our team.

The successful candidate will be responsible for delivering exceptional customer service and resident engagement, ensuring that all residents have a positive and memorable experience.

Main Responsibilities:

  • Deliver first-class customer service and resident engagement
  • Provide informed and accurate information to residents either face-to-face or via telephone
  • Respond to resident queries and meet all response times
  • Promote resident events and engagement strategies e.g. surveys
  • Establish and maintain relationships with the residents to best understand their needs
  • Report any identified H&S matters to CSM/GM
  • Ensure the security of the building at all times

What We Offer:

A competitive salary of £28,000 - £32,000 per annum, depending on experience, as well as opportunities for career growth and development.

Requirements:

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • High level of attention to detail and ability to multitask
  • Strong problem-solving skills and ability to think creatively

Your Benefits:

We offer a range of benefits, including:

  • Competitive salary and bonus scheme
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment

About Us:

Moda Living Ltd is a leading provider of luxury residential communities, committed to delivering exceptional customer service and creating a welcoming community for our residents.



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