Hospitality Operations Director
1 week ago
We are seeking a highly motivated and experienced Catering Manager to join our team at Blackpool Tower. This is an exciting opportunity to inspire a team, elevate our catering operations, and deliver unforgettable experiences for our guests.
The successful candidate will have a proven track record in managing high-volume catering events, ensuring exceptional customer satisfaction, and driving sales growth. They will be responsible for developing and implementing menus, managing inventory, and leading a team of hospitality professionals to achieve business objectives.
In this role, you will play a key part in shaping the culinary direction of Blackpool Tower's food and beverage offerings, from banquets to themed events. You will work closely with our chefs, waitstaff, and other stakeholders to ensure seamless delivery of world-class cuisine and service.
Key Responsibilities:
- Develop and implement innovative menu concepts and promotions
- Manage inventory, ordering, and stock control to minimize waste and optimize profitability
- Lead a team of hospitality professionals to deliver exceptional customer service and drive sales growth
- Collaborate with chefs and kitchen staff to develop new recipes and menus
- Monitor and report on sales performance, customer feedback, and operational metrics
Requirements:
- Degree in Hospitality Management or related field
- Minimum 3 years' experience in a senior management role in hospitality or catering
- Proven track record in team leadership, menu development, and inventory management
- Excellent communication and interpersonal skills
- Able to work in a fast-paced environment with multiple priorities
Salary: £45,000 - £55,000 per annum (dependent on experience)
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