Care Professional Support Specialist
1 month ago
Job Description
As a key member of the Home Instead team, you will provide essential support to our Care Professionals, ensuring they deliver exceptional care services to our clients. Your role will involve:
- Providing line management support to Care Professionals, promoting adherence to Home Instead policies and procedures.
- Manning the out of hours telephone line, responding to queries from clients, Care Professionals, family members, and third-party professionals.
- Sourcing suitable cover for care calls at short notice when Care Professionals are unavailable.
- Communicating changes to Care Professionals' rotas and ensuring all client notes are up to date.
- Escalating complaints and concerns to the Care Manager and documenting handovers.
- Providing weekend and bank holiday out of hours support on an agreed basis or as required.
Requirements
- Treating clients and their property with dignity and respect.
- Listening, communicating clearly, and building relationships with clients and their families in a friendly and pleasant manner.
- Working professionally with Home Instead Folkestone office teams and other social and health care professionals.
- Being an excellent timekeeper, organized, and reliable.
- Adapting to change quickly and making common sense decisions at short notice.
Additional Information
Home Instead Folkestone is committed to safeguarding and promoting the welfare of adults. This role is subject to DBS enhanced disclosure. We encourage applications from all sections of the community, reflecting the neighbourhoods we serve.
-
Care and Support Professionals
2 weeks ago
Folkestone, Kent, United Kingdom Meritum Full timeWe are seeking dynamic and confident individuals to join our team as Care and Support Professionals. As a domiciliary care and support worker for Meritum, you will provide high-quality care and support to clients in the Ashford and surrounding areas.Our mission is to provide a professional and engaged workforce that delivers exceptional care and support. We...
-
Care and Support Professionals
2 weeks ago
Folkestone, Kent, United Kingdom Meritum Full timeJob Title: Community Care WorkersAbout Us: Meritum is a Kent based Care and Support agency providing a wide range of services from Children to the Elderly with over 16 years experience.Job Description: We are looking for suitably able, dynamic and confident people who would relish this opportunity to work in this rewarding area. Our mission statement is...
-
Care and Support Professionals
2 weeks ago
Folkestone, Kent, United Kingdom Meritum Full timeAt Meritum, we are seeking dynamic and confident individuals to join our team of care and support professionals in the Ashford and surrounding areas.We provide a wide range of services from children to the elderly with over 16 years of experience. Our mission statement is simple: we believe in providing high-quality care and support to all our clients...
-
Care and Support Professional
2 months ago
Folkestone, Kent, United Kingdom Meritum Full timeAbout MeritumMeritum is a leading care agency in Kent with over 16 years of experience providing high-quality care to clients of all ages, from children to the elderly.We are currently seeking compassionate and dedicated individuals to join our team as Domiciliary Care and Support Workers.As part of our team, you will enjoy a range of benefits:Competitive...
-
Care and Support Professional
4 weeks ago
Folkestone, Kent, United Kingdom Meritum Full timeAbout MeritumMeritum is a leading care agency in Kent with over 16 years of experience providing high-quality care to clients of all ages, from children to the elderly.We are currently seeking compassionate and dedicated individuals to join our team as Domiciliary Care and Support Workers.As part of our team, you will enjoy a range of benefits:Competitive...
-
Care Professional Support Specialist
1 month ago
Folkestone, Kent, United Kingdom Home Instead Full timeJob Title: Out of Hours CoordinatorJob Summary:We are seeking a highly organized and communicative Out of Hours Coordinator to provide line management support to our Care Professionals. The successful candidate will be responsible for ensuring that our Care Professionals are providing a high-quality service in accordance with Home Instead policies and...
-
Care Professional Support Specialist
1 month ago
Folkestone, Kent, United Kingdom Home Instead Full timeJob Title: Out of Hours CoordinatorJob Summary:We are seeking a highly organized and communicative Out of Hours Coordinator to provide line management support to our Care Professionals. The successful candidate will be responsible for ensuring that our Care Professionals are providing a high-quality service in accordance with Home Instead policies and...
-
Care Professional Support Specialist
1 month ago
Folkestone, Kent, United Kingdom Home Instead Full timeJob Title: Out of Hours CoordinatorJob Summary:We are seeking a highly organized and communicative Out of Hours Coordinator to provide line management support to our Care Professionals. This role involves ensuring that our team members are providing a high-quality service in accordance with Home Instead policies and procedures.Key Responsibilities:Provide...
-
Care Professional Support Specialist
1 month ago
Folkestone, Kent, United Kingdom Home Instead Full timeJob Title: Out of Hours CoordinatorJob Summary:We are seeking a highly organized and communicative Out of Hours Coordinator to provide line management support to our Care Professionals. This role involves ensuring that our team members are providing a high-quality service in accordance with Home Instead policies and procedures.Key Responsibilities:Provide...
-
Care Professional Support Specialist
1 month ago
Folkestone, Kent, United Kingdom Home Instead Full timeJob DescriptionAs a key member of the Home Instead team, you will provide essential support to our Care Professionals, ensuring they deliver exceptional care services to our clients. Your role will involve:Providing line management support to Care Professionals, promoting high-quality service delivery in line with Home Instead policies and procedures.Manning...
-
Care Professional Support Specialist
1 month ago
Folkestone, Kent, United Kingdom Home Instead Full timeJob DescriptionAs a key member of the Home Instead team, you will provide essential support to our Care Professionals, ensuring they deliver exceptional care services to our clients. Your role will involve:Providing line management support to Care Professionals, promoting high-quality service delivery in line with Home Instead policies and procedures.Manning...
-
Care Professional Support Specialist
4 weeks ago
Folkestone, Kent, United Kingdom Home Instead Full timeJob Title: Out of Hours CoordinatorJob Summary:We are seeking a highly organized and communicative Out of Hours Coordinator to provide line management support to our Care Professionals. The successful candidate will be responsible for ensuring that our Care Professionals are providing a high-quality service in accordance with Home Instead policies and...
-
Care Professional Support Specialist
4 weeks ago
Folkestone, Kent, United Kingdom Home Instead Full timeJob Title: Out of Hours CoordinatorJob Summary:We are seeking a highly organized and communicative Out of Hours Coordinator to provide line management support to our Care Professionals. The successful candidate will be responsible for ensuring that our Care Professionals are providing a high-quality service in accordance with Home Instead policies and...
-
Care Professional Support Specialist
4 weeks ago
Folkestone, Kent, United Kingdom Home Instead Full timeJob Title: Out of Hours CoordinatorAt Home Instead Folkestone, we are seeking a highly organized and communicative Out of Hours Coordinator to join our team. This role is responsible for providing line management support to our Care Professionals, ensuring they deliver a high-quality service in accordance with our policies and procedures.Key...
-
Care Professional Support Specialist
4 weeks ago
Folkestone, Kent, United Kingdom Home Instead Full timeJob Title: Out of Hours CoordinatorAt Home Instead Folkestone, we are seeking a highly organized and communicative Out of Hours Coordinator to join our team. This role is responsible for providing line management support to our Care Professionals, ensuring they deliver a high-quality service in accordance with our policies and procedures.Key...
-
Care Support Specialist
1 week ago
Folkestone, Kent, United Kingdom beBee Professionals Full time £20,000 - £25,000At beBee Professionals in Folkestone, we are seeking a Care Support Specialist to provide direct care and support to our clients, enhancing their quality of life on a daily basis.Key Responsibilities:Assist clients with daily personal tasks, such as bathing, dressing, and eating.Help in the administration of medication and monitor health-related...
-
Care and Support Professionals
2 months ago
Folkestone, Kent, United Kingdom Meritum Full timeAbout MeritumMeritum is a Kent-based care and support agency with over 16 years of experience. We provide a wide range of services for children and the elderly, focusing on delivering high-quality care and support through a professional and engaged workforce.Job SummaryWe are seeking suitably able, dynamic, and confident individuals to join our team as Care...
-
Care and Support Professionals
2 months ago
Folkestone, Kent, United Kingdom Meritum Full timeAbout MeritumMeritum is a Kent-based care and support agency with over 16 years of experience. We provide a wide range of services for children and the elderly, focusing on delivering high-quality care and support through a professional and engaged workforce.Job SummaryWe are seeking suitably able, dynamic, and confident individuals to join our team as Care...
-
Care and Support Professionals
2 months ago
Folkestone, Kent, United Kingdom Meritum Full timeJob SummaryMeritum, a leading care and support agency, is seeking dynamic and confident individuals to join our team as Community Care Workers. As a Community Care Worker, you will play a vital role in providing high-quality care and support to our clients in the Ashford and surrounding areas.About the RoleWe are looking for individuals who are passionate...
-
Care and Support Professionals
2 months ago
Folkestone, Kent, United Kingdom Meritum Full timeJob SummaryMeritum, a leading care and support agency, is seeking dynamic and confident individuals to join our team as Community Care Workers. As a Community Care Worker, you will play a vital role in providing high-quality care and support to our clients in the Ashford and surrounding areas.About the RoleWe are looking for individuals who are passionate...