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Senior Commercial and Project Manager

2 months ago

York, York City, United Kingdom LNER Full time
Job Description

We are seeking a highly skilled and experienced Senior Commercial and Project Manager to join our Commercial team at LNER. As a key member of our team, you will be responsible for driving forward strategically important commercial projects, including the implementation of our Ancillary programme.

Key Responsibilities
  • Project Definition - Clearly and thoroughly identify and define the Business Case and Project Management Plan by:
    • Ensuring all stakeholders understand the scope and its impact on other projects within the Commercial and Digital Directorates.
  • Project Planning - Work with the team to identify and schedule all work required to fulfill the scope:
    • Develop an end-to-end, thorough cross-functional schedule for the project and involve stakeholders as necessary to create a valid plan.
    • Plan the project(s) in sufficient detail to ensure integration of all activities and understanding of critical paths and key milestones.
  • Resource Management - Identify resourcing needs in line with the project plan:
    • Direct and motivate the project team(s) to achieve the desired results, ensuring effective management of third-party suppliers to the project(s).
  • Project Execution and Control - Day-to-day management of the project:
    • Manage the project(s) time, cost, and quality activities, in line with the APM project framework.
    • Ensure application of thorough risk and issue management across the project(s), instigate mitigation actions, identify contingency plans, and manage items through to conclusion.
    • Ensure effective communication to the project teams, internal and external stakeholders, partners, suppliers, and customers.
    • Conduct project meetings and attend programme and portfolio meetings as required.
    • Successful engagement of Business Owner(s) to establish any infrastructure and processes that need to be delivered to support project outcomes.
    Requirements
    • A degree in an appropriate field of study or equivalent work experience.
    • A professional qualification in project management, such as APM, Prince2, or PMP.
    • Successful experience of translating analysis into practical implementation.
    • Well-developed planning and organizational skills, including scope and schedule management.
    • Benefits management experience, producing business cases with measurable benefits.
    • Strong working knowledge of Microsoft Office.
    • Risk and issue management experience (desirable).
    • Finance and cost control management experience (desirable).
    • Experience of rail, airline, or leisure industry revenue management, pricing, ticketing, and retail (desirable).