Lead Project Manager

2 months ago

Swindon, Swindon, United Kingdom Edenred Full time
About the Role

We are seeking an experienced Project Manager to lead our Benefits Delivery Team, responsible for delivering a mix of agreed standard customer changes in line with our backlog prioritization.

Key Responsibilities
  • Lead the delivery of customer changes, minimizing impacts to ongoing services and mitigating risk.
  • Identify client objectives, negotiate between core and future phasing to efficiently adhere to agreed delivery timeframes.
  • Monitor and control project delivery across internal teams and external teams/clients, identifying and challenging delays and obstacles.
  • Plan, estimate effort, report status, and track project progress.
  • Drive issue resolution, enable reporting, and manage escalations.
  • Promote and support services and solutions to achieve company objectives.
  • Identify efficiency gains across team projects, aligning requirements across all approved projects to deliver standard features.
  • Lead and mentor Project Manager direct reports, supporting the delivery of their projects as needed.
  • Comply with Group rules and policies, delegating powers and processes as required.
  • Ensure team leadership, alignment, and motivation, cultivating organizational diversity, developing talents, and maximizing people engagement.
Requirements
  • Highly organized, with experience working with Agile project methodology and JIRA.
  • Excellent organization skills with impeccable attention to detail.
  • Results-oriented, self-motivated, persistent, and able to work hard in a fast-paced environment to deliver objectives.
  • Ability to negotiate on scope to deliver MVPs and subsequent phases to accelerate project delivery.
  • Proven leadership capabilities in project management and program delivery.
  • Strong leadership base on values and people respect, with a motivator's attitude.
  • Strong communication skills, both written and verbal.
  • Strong experience in change management, with flexibility to cope with changing priorities.
  • Focused on delivery to agreed scope, quality, and timeframe with customer satisfaction as a core principle.
  • Ability to multitask across different projects and multiple objectives.
  • Ability to work with external international clients in a customer-facing business with strong documentation and communication skills.
  • Ability to motivate others to attain desired delivery objectives and outcomes.
  • Positive attitude and outlook, determined, enthusiastic, and resilient.
  • Willing to integrate within an existing team, work independently with agreed remit and autonomy.
  • Willing to occasionally travel to clients.
  • Experience working with stakeholders/clients at a senior level.
About Edenred

We are a subsidiary of the Edenred group, a Mastercard Principal Member, and an FCA Electronic Money Institution, offering a range of cutting-edge services including Payment Processing, UK and SEPA banking solutions, BIN sponsorship, and eWallet provisions.

We work with various clients across Challenger Banking, Corporate Benefits, and Retail and Travel services.

As an Edenred employee, you will get the support and structure you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business.

What We Offer
  • 25 days annual leave plus Bank Holidays, with an additional 5 days at 5 years' service, and 1 day a year up to 35 days in total.
  • Hybrid working environment.
  • Income protection.
  • Life insurance (4x salary).
  • Wellbeing Employee Assistance Program (extended access to family members).
  • Employee discount shopping platform.
  • Digital learning platform.
  • Complimentary fruit and other 'in-office' snacks & and refreshments.
  • Volunteering program.
  • Social events.
  • Pension Scheme – employer 6% with minimum employee contribution 3%.
  • Discretionary bonus scheme based on company and personal performance.
  • Holiday trading scheme (buy or sell up to 5 days).
  • Medical & international travel cover (leisure and action sports).
  • Monthly gym allowance.
  • Employee referral bonus scheme.
  • Season ticket loan.
  • Cycle to Work scheme.
Diversity

Edenred UK and PPS are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws.

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