Retail Operations Manager

3 days ago


London, Greater London, United Kingdom MODE SEARCH Ltd. Full time
About Us

MODE SEARCH Ltd. is a pioneering luxury recruitment agency partnering with esteemed brands to find exceptional talent.

We are committed to delivering personalized services, exceeding client expectations, and building long-term relationships.

About the RoleJob Description

This exciting opportunity is for a highly skilled Retail Operations Manager to lead our flagship store in delivering an outstanding customer experience.

You will oversee daily operations, manage sales targets, drive team performance, and foster strong client relationships.

  • Develop and execute strategies to meet and exceed sales targets, enhance customer engagement, and drive store performance.
  • Foster personalized relationships with clients, delivering bespoke service from initial appointment through fittings to final collection.
  • Lead, motivate, and manage the store team, setting clear sales targets, providing training, and ensuring high standards of customer service.
  • Collaborate with senior management to align store operations with the brand's vision and retail strategies.
  • Manage inventory, including stock counts, replenishment, and end-of-season returns, ensuring optimal stock levels and store presentation.
  • Ensure the flagship boutique reflects the highest standards of visual merchandising and brand presentation.

$65,000 - $75,000 per annum, depending on experience.



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