Risk Governance Professional

3 days ago


Leeds, Leeds, United Kingdom NewDay Ltd Full time

We are excited to announce a new opportunity for an Incident Management Specialist to join our Risk Governance team at NewDay Ltd. As a seasoned professional, you will play a critical role in shaping our approach to incident management and ensuring the highest level of service delivery.

">Role Overview

The successful candidate will be responsible for delivering effective incident management and insight for NewDay, as well as collaborating with third-party suppliers and retail partners. This role requires expertise in managing major incidents in a fast-paced environment, forming working relationships with key stakeholders, and remaining calm under pressure.

">Key Responsibilities:
  • Develop and implement policies, processes, and methodologies to ensure effective incident management
  • Collaborate with stakeholders across all levels, including senior management, to drive business outcomes
  • Analyze and identify incident impacts and risks, using technology support teams to inform decision-making

In addition to your technical skills, you will possess excellent communication and analytical skills, with the ability to work effectively in a team environment.

">Requirements

To succeed in this role, you will need:

">
  • Extensive experience in managing major incidents in a fast-paced environment
  • Strong analytical and problem-solving skills, with the ability to remain calm under pressure
  • Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels

We estimate that this role will come with a salary of around £60,000 - £80,000 per annum, depending on experience. Hybrid working arrangements are also available, allowing you to balance work and personal life effectively.

">About Us

NewDay Ltd is a leading financial services company, committed to innovation and customer satisfaction. We are proud to offer a supportive and inclusive work environment, with opportunities for growth and development.



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