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Restaurant Team Lead

2 months ago

London, Greater London, United Kingdom Frizzante Full time

About Us:

Frizzante is a dynamic and growing restaurant company that values its employees and customers alike. We are committed to providing an exceptional dining experience and a positive work environment.

Job Summary:

We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service, and leading a team of dedicated staff.

Key Responsibilities:

  • Team Leadership: Supervise and lead a team of restaurant staff, providing guidance and support to ensure excellent customer service and a smooth operation.
  • Operations Management: Maintain high standards of cleanliness, organization, and efficiency in the restaurant, including inventory management and supply ordering.
  • Customer Service: Provide exceptional hospitality to customers, addressing any concerns or complaints in a professional and solution-focused manner.
  • Hands-on Approach: Be actively involved in the day-to-day operations of the restaurant, including drink preparation and multitasking in a fast-paced environment.
  • Inventory and Supply Management: Manage inventory levels, order supplies as needed, and maintain accurate records.
  • Employee Management: Ensure that company policies and procedures are followed by all team members, including scheduling, training, and performance management.
  • Attention to Detail: Maintain a keen eye for detail, presentation, and standards, ensuring that the restaurant meets our high expectations.

What We Offer:

  • Casual Dress Code: A relaxed and comfortable work environment.
  • Company Pension: A comprehensive pension scheme for eligible employees.
  • Discounted or Free Food: Enjoy discounts or free meals on shift.
  • Employee Discount: Receive exclusive discounts on Frizzante products and services.
  • Fixed Days Off: Enjoy a set number of days off per week.
  • Free Staff Lunch: Enjoy a complimentary meal on shift.
  • Birthday Holiday: Celebrate your birthday with a day off.