Pension Administration Team Lead Manager

3 weeks ago


Norwich, Norfolk, United Kingdom Schroders Full time
Job Title

Pension Administration Team Lead Manager

About the Role

This role involves leading and developing a team responsible for pension administration. Strong management skills, in-depth knowledge of pension products and processes, and proactive collaboration with stakeholders are essential.

Key Responsibilities:
  • Manage a team of Administrators and Senior Administrators, providing guidance, coaching, and performance feedback to ensure a high-performing and motivated team.
  • Develop and implement operational procedures, controls, and best practices to enhance efficiency, mitigate risks, and improve overall effectiveness.
  • Cash movement authorisation from Client Money Deposit Accounts.
  • Collaborate with other team managers to ensure a high level of service delivery across both Pension and Platform teams.
  • Drive process improvements and automation initiatives to streamline processes, enhance scalability, and reduce manual interventions.
  • Report and present accurate Management Information (MI) on team performance, key metrics, and operational issues to senior management.
  • Attend service calls with financial adviser firms, third-party users, and suppliers as necessary.
Required Skills and Qualifications:
  • Strong SIPP knowledge and technical expertise in DB and DC schemes.
  • Demonstrable leadership skills, including effective time management, prioritisation, and delegation.
  • Comprehensive pensions experience at supervisory level.
  • Proficiency in Microsoft Outlook, Word, and Excel.
  • Pension legislation knowledge and understanding of applicable HMRC, FCA, and TPR regulations.
  • CF1 Paper: UK Financial Services, Regulation, and Ethics - CII.
  • FA2 Paper: Pensions Administration - CII.
  • Excellent time management and ability to prioritise work.
Salary and Benefits:

$85,000 - $110,000 per annum, depending on location and experience.



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