Data Management Leader

19 hours ago


Burton upon Trent, Staffordshire, United Kingdom Mitchell Maguire Full time

Job Title: Hire Desk Team Leader - Formwork/Falsework

Location: Burton

Remuneration: £40,000 - £45,000 neg + Discretionary Bonus

Benefits: Private Pension, Private Medical Insurance, 4x Death in Service, 25 + Days

Job Overview: As a Hire Desk Team Leader - Formwork/Falsework, you will be responsible for:

  1. Managing the hire and sale of groundworks, reinforcements, concrete accessories, waterproofing, and formwork and falsework.
  2. Selling to main contractors, builders merchants, end users, and the trade.
  3. Leading a customer service/hire desk team with 6 direct reports.
  4. Coaching and developing team members to improve task scope and customer service.
  5. Producing regular management reports to meet business objectives.
  6. Being the first point of contact for customers entering the hire and sales department.
  7. Processing orders and monitoring projects from initial order to return.
  8. Entering information accurately and promptly into data systems and CRMs.
  9. Dealing with projects ranging from small hire sales to large bespoke projects.

Requirements: The ideal candidate will have:

  1. Experience in the hire and sales industry.
  2. 3+ years' experience in a management or supervisory role.
  3. Experience in the construction industry, ideally temporary works.
  4. Commercial awareness and problem-solving skills.
  5. Tenacity, professionalism, and attention to detail.
  6. Excellent communication and customer service skills.

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