Credit Controller
7 hours ago
About the Role
Selwood is seeking a highly motivated and detail-oriented Credit Controller to join our team at our head office premises in Chandlers Ford, Hampshire.
This role offers a great opportunity to be part of a successful team that ensures sales are realised as cash or liquid resources. You will work closely with our 27 Hire Branches throughout the UK and all internal departments.
As a Credit Controller, you will be responsible for maintaining proactive contact with customers by phone and email to obtain payment by the due date and in accordance with authorised payment terms and targets.
Main Responsibilities:
- Identify, record, and follow up on customer queries with internal colleagues to ensure they are resolved promptly and efficiently.
- Ensure accounts are kept fully up to date, reconciled where required, and housekeeping performed on a regular basis.
- Monitor contracts, ensuring credit status is strictly adhered to and risk is monitored through credit reference agencies.
- Drive down aged debt and improve overall DSO figures.
- Produce debtors reports and present results as scheduled.
- Assist with sales administration and assist other members of the credit control team.
Qualifications & Skills:
Essential:
- Good written and verbal professional communication and customer service skills.
- Credit control experience.
- Focused with a strong attention to detail.
- Self-motivated individual.
- Proven ability to multitask, with an eye for prioritisation.
- Logical and thorough approach to problem solving.
- Proficient in MS Office.
- Intermediate Excel.
- Ability to work as a proactive member of a team.
Preferred:
- Proven history of hands-on accounting experience in accounts receivable.
What We Can Offer You:
- Competitive salary.
- Eligible for company bonus scheme (annual and quarterly payments).
- Medicash Scheme – medical expenses scheme (Access to 24-hour online GP services & Discounted Gym Membership).
- Pension scheme with contribution based on total earnings not just salary.
- 24 days holiday + 8 Bank Holidays.
- Increasing annual leave entitlement with long service.
- Support for development and training.
- Employee assistance programme (EAP) & access to Mental Health first aiders.
- Employee discount scheme (discounts/vouchers for supermarkets, high street shops, holidays and more).
- Employee referral scheme.
- Free on-site parking.
- Hybrid working (i.e., working from home and in the office) pattern.
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