Customer Service Representative
6 days ago
At Focus Resourcing, we are seeking a highly skilled and enthusiastic Customer Service Representative to join our team. As a key member of our support staff, you will be responsible for providing exceptional customer service to visitors from around the world.
Salary InformationThe successful candidate will receive a competitive hourly rate of £11.44 per hour, reflecting our commitment to fair compensation.
About the RoleThis part-time position involves working 14 hours a week, with the possibility of becoming permanent. You will be required to work weekends and bank holidays, contributing to our centre's 365-day operation.
Duties and Responsibilities- Provide a welcoming environment for visitors, ensuring their comfort and satisfaction.
- Maintain the cleanliness of our centre, adhering to high standards.
- Assist visitors with phone top-ups, data SIMs, and internet connectivity.
- Offer beverages, snacks, and merchandise, including alcohol, in a professional manner.
- Operate our onsite mini bus to collect visitors.
- Exchange currency for our clients.
To succeed in this role, you will need:
- A high level of customer service and communication skills.
- Retail or hospitality experience is highly desirable.
- The ability to organise a busy workload, remain calm under pressure, and be proactive in your approach to tasks.
- The ability to work independently at times.
In addition to a competitive hourly rate, you will enjoy:
- Parking available on site.
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