Hospitality Support Worker

1 month ago


Tilbury Juxta Clare, Essex, United Kingdom Focus Resourcing Full time

Focusing on delivering exceptional customer experiences, we invite applications from highly motivated and detail-oriented Hospitality Support Workers. As a vital member of our support team, you will be responsible for ensuring the smooth operation of our centre.

About the Job

This part-time role involves working 14 hours a week, with the possibility of becoming permanent. You will be required to work weekends and bank holidays, contributing to our centre's 365-day operation.

Main Responsibilities
  • Deliver outstanding customer service to visitors from diverse backgrounds.
  • Contribute to maintaining a clean and safe environment, adhering to high standards.
  • Support visitors with various services, including phone top-ups, data SIMs, and internet connectivity.
  • Offer beverages, snacks, and merchandise, including alcohol, in a professional manner.
  • Operate our onsite mini bus to collect visitors.
  • Exchange currency for our clients.
Essential Qualifications

To succeed in this role, you will need:

  • Excellent customer service and communication skills.
  • Retail or hospitality experience is highly desirable.
  • Ability to manage a busy workload, remain calm under pressure, and be proactive in your approach to tasks.
  • Ability to work independently at times.
Additional Benefits

You will also enjoy:

  • Parking available on site.
],
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