Hospitality Support Worker
1 month ago
Focusing on delivering exceptional customer experiences, we invite applications from highly motivated and detail-oriented Hospitality Support Workers. As a vital member of our support team, you will be responsible for ensuring the smooth operation of our centre.
About the JobThis part-time role involves working 14 hours a week, with the possibility of becoming permanent. You will be required to work weekends and bank holidays, contributing to our centre's 365-day operation.
Main Responsibilities- Deliver outstanding customer service to visitors from diverse backgrounds.
- Contribute to maintaining a clean and safe environment, adhering to high standards.
- Support visitors with various services, including phone top-ups, data SIMs, and internet connectivity.
- Offer beverages, snacks, and merchandise, including alcohol, in a professional manner.
- Operate our onsite mini bus to collect visitors.
- Exchange currency for our clients.
To succeed in this role, you will need:
- Excellent customer service and communication skills.
- Retail or hospitality experience is highly desirable.
- Ability to manage a busy workload, remain calm under pressure, and be proactive in your approach to tasks.
- Ability to work independently at times.
You will also enjoy:
- Parking available on site.
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