Claims Management Specialist

18 hours ago


Cwmbran, Torfaen County Borough, United Kingdom Core Group Full time

We are seeking an experienced Claims Management Specialist to join our team at Core Group. In this role, you will oversee the entire claims lifecycle from receipt of the initial instruction to job completion.

The ideal candidate will have excellent communication skills and be able to manage multiple tasks simultaneously. You will serve as a central point of contact for policyholders, insurance clients, field technicians, and office teams to ensure efficient and exemplary job completion.

The estimated salary for this position is £35,000 - £45,000 per annum, depending on experience. If you are passionate about delivering exceptional customer service and have a knack for problem-solving, we encourage you to apply.

  • Oversee the claims lifecycle from receipt of the initial instruction to job completion.
  • Manage all administrative aspects of each claim, ensuring that client systems/portals (including case notes, logs, and records) are accurately maintained and within agreed Service Level Agreements.

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