Hospitality Operations Manager

5 days ago


Acton, Shropshire, United Kingdom Phoenix Resourcing Services (Holdings)Ltd Full time

Company Overview

We are a leading events venue in central London, offering a unique setting for any occasion. Our Grade II* listed building provides an iconic backdrop for meetings, conferences, and private dining experiences.

Salary

The hourly rate for this position is £14.25, with a monthly equivalent of approximately £33,450 per annum. This competitive salary reflects the importance of our hospitality team members in delivering exceptional service to our clients.

Job Description

As a Hospitality Floor Supervisor, you will work closely with the Operations Manager to deliver flawless service and exceptional food and drinks within our large conference and banqueting operations. Your key responsibilities will include:

  • Planning, organizing, and delivering successful events, including weddings, conferences, and corporate functions.
  • Liaising with other departments, such as marketing, events, and sales, to ensure seamless delivery of services.
  • Briefing the hospitality team on all aspects of the business and overseeing the running of events, working lunches, and dining experiences.
  • Maintaining high standards of customer service and ensuring that client expectations are consistently met and exceeded.

Benefits

We offer a range of benefits to support the well-being and success of our team members, including:

  • Paid weekly (every Friday, for the first 12 weeks)
  • Taxi/cab paid and provided by employer if you finish a shift 11:30pm
  • Access to everyday discounts and communication portal
  • Employee assistance programme
  • Meals provided on shift when working within one of our venues
  • Birthday off, to celebrate in style
  • A day of to volunteer and support a charity of your choice


  • Acton, Shropshire, United Kingdom Change Hospitality Full time

    Lead by ExampleAs a Hotel Sales and Event Manager, you will be responsible for driving revenue growth through effective sales and marketing strategies. You will lead a team of event coordinators and ensure seamless execution of corporate meetings and events.The ideal candidate will have a strong background in hospitality sales and event management, with a...


  • Acton, Shropshire, United Kingdom Carl Dylan Resourcing Limited Full time

    Unlock Your Potential in a Thriving Retail EnvironmentA highly competitive salary of £42,600 - £63,000 is on offer for this exciting Assistant Store Manager role. Located in the Camden area, you will be part of a fast-paced team that thrives in delivering excellent customer service.This is an outstanding opportunity to join one of the UK's leading...


  • Acton, Shropshire, United Kingdom Change Hospitality Full time

    Making It HappenAs an Executive Meeting Planner, you will be responsible for delivering exceptional events experiences for our clients. You will manage event logistics, coordinate with internal teams, and ensure seamless execution of corporate meetings and events.The ideal candidate will have a proven track record of working within hotel events from initial...


  • Acton, Shropshire, United Kingdom Change Hospitality Full time

    Meet the ChallengeWe are seeking a highly skilled Corporate Events Coordinator to join our dynamic team at Change Hospitality. As an Executive Meeting Planner, you will play a pivotal role in delivering exceptional events experiences for our clients.The ideal candidate will have a proven track record of working within hotel events from initial enquiry to...


  • Acton, Shropshire, United Kingdom World Association of Girl Guides and Girl Scouts Full time

    The World Association of Girl Guides and Girl Scouts is seeking a skilled Front of House Co-ordinator to join our team at Pax Lodge, one of our world-renowned centres in London. As a key member of the hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of the hostel.This exciting...


  • Acton, Shropshire, United Kingdom English Heritage Full time

    Job SummaryWe are seeking an experienced Assistant Food and Beverage Manager to support our Food and Beverage Manager at Kenwood House, one of our largest food and beverage operations. The successful candidate will have significant experience in food and beverage management, preferably in a heritage or hospitality setting.ResponsibilitiesThe successful...


  • Acton, Shropshire, United Kingdom English Heritage Full time

    Key ResponsibilitiesYour primary focus will be on supporting the Food and Beverage Manager to manage our entire operation, including the Brewhouse Cafe and The Stewards' Room. You will work closely with the team to ensure compliance with health and safety standards, provide excellent customer service, and maintain the highest standards of presentation.


  • Acton, Shropshire, United Kingdom English Heritage Full time

    OverviewAt English Heritage, we are dedicated to bringing England's rich history to life. As a heritage site operator, we strive to provide exceptional experiences for our visitors while maintaining the highest standards of service and quality.Job DescriptionWe are seeking an experienced Assistant Food and Beverage Manager to join our team at Kenwood House...


  • Acton, Shropshire, United Kingdom Strong Recruitment Full time

    Group Travel Operations Manager required for a leading inbound tour operator in the UK and Ireland. As a key member of the Groups Department, you will work closely with overseas tour operators and travel agents to coordinate group arrangements from global destinations.This role requires strong communication and organizational skills, with experience in the...


  • Acton, Shropshire, United Kingdom English Heritage Full time

    About UsEnglish Heritage is a charity that brings history to life for millions of people across England. We operate some of the country's most iconic heritage sites, including Kenwood House, where this role is based.Key ResponsibilitiesThe successful candidate will be responsible for:Supporting the Food and Beverage Manager to deliver exceptional customer...


  • Acton, Shropshire, United Kingdom Phoenix Resourcing Services (Holdings)Ltd Full time

    About UsWe are a leading provider of event management services in central London. Our company has built a reputation for delivering exceptional events, from small gatherings to large conferences and weddings. We are committed to providing our clients with the highest level of service and creating unforgettable experiences.Job OpportunityWe are currently...


  • Acton, Shropshire, United Kingdom Strong Recruitment Full time

    Job DescriptionWe are seeking a Groups Coordinator to work with an award-winning inbound tour operator based in the UK. This role involves coordinating groups from Europe and USA, finalizing details with hotels, coaches, guides, attractions, and restaurants.The successful candidate will be responsible for daily communication with suppliers and overseas...


  • Acton, Shropshire, United Kingdom Platinum Recruitment Consultancy Full time

    Job DescriptionWe are seeking a skilled Maintenance Manager to join our client's team. The ideal candidate will have experience as a Maintenance Manager from a medium-sized hotel operation, with knowledge of plant maintenance and Safer (desirable).The successful candidate will have a passion for the hospitality industry and a minimum of 12 months' experience...


  • Acton, Shropshire, United Kingdom World Association of Girl Guides and Girl Scouts Full time

    Pax Lodge, located in London, is one of the five World Centres of the World Association of Girl Guides and Girl Scouts. We offer hostel accommodation, conference facilities, and international volunteering programmes, making us a unique and exciting place to work.As a Front of House Co-ordinator, you will play a key role in delivering an exceptional...


  • Acton, Shropshire, United Kingdom Searcys Full time

    Elevate your career with Searcys, a leading hospitality brand with a legacy of excellence spanning over 175 years. We're seeking a highly skilled Commercial Opportunities Manager to lead our sales efforts and drive business growth.About the RoleThis is a full-time position offering a competitive salary of £40,000 per annum. As a Commercial Opportunities...


  • Acton, Shropshire, United Kingdom ProfDoc Full time

    Job Title: Director of Pharmacy OperationsThe ProfDoc is seeking an experienced Director of Pharmacy Operations to oversee the daily operations of our pharmacy department. As a key member of our team, you will be responsible for ensuring the highest standards of patient care and safety while maintaining efficient clinical guidance and leadership.Key...


  • Acton, Shropshire, United Kingdom Penny Cook Recruitment Full time

    Job Description: Cafe Operations DirectorPenny Cook Recruitment is recruiting for a highly skilled Cafe Manager to lead two cafes in NW1, offering a range of delicious food and beverage options.Main Tasks:Daily operational managementTeam development and recruitmentCustomer service and complianceEssential Skills:Restaurant or cafe management...


  • Acton, Shropshire, United Kingdom Blue Octopus Recruitment Ltd Full time

    Our client is a leading provider of affordable homes in London, the South-East and surrounding areas. They offer a range of services to over 100,000 customers, prioritizing customer satisfaction and right-first-time repairs. As a Trade Supervisor, you will be responsible for managing properties across North and Northwest London postcodes, with the main...


  • Acton, Shropshire, United Kingdom Options Resourcing Full time

    About the RoleThis is an excellent opportunity for a strong technical professional to take on a leadership role at a high-end commercial site. You will supervise a team of 3 engineers, providing input into the management of the planned maintenance schedule and completing PPM and reactive works activities.


  • Acton, Shropshire, United Kingdom World Association of Girl Guides and Girl Scouts Full time

    We are looking for a highly skilled and experienced Front of House Co-ordinator to join our team at Pax Lodge. As a key member of the hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of the hostel.The ideal candidate will have experience working in a hotel, hostel, or guide/scout centre,...