Regional Facilities Manager

2 weeks ago

West Yorkshire, United Kingdom City Facilities Management Holdings Ltd Full time

Job Title: Regional Facilities Manager

Job Summary:

The Regional Facilities Manager will lead the technical teams in the delivery of planned and reactive maintenance services. This role requires managing technicians and clients, ensuring good working relationships are maintained and built upon.

Key Responsibilities:

  • Develop and promote an effective team culture across the region, aligned to City's values.
  • Ensure services are delivered in line with legislative and regulatory standards while meeting service level agreements.
  • Complete compliance audits in a timely fashion, taking corrective action as required.
  • Provide technical support and coaching to RMTE Supervisors.
  • Ensure underperformance against KPIs is understood and action plans are in place to drive improvement.
  • Support the Divisional Manager on technical, people, and FM process issues.
  • Deal promptly with Helpdesk calls and ensure issues are resolved effectively in line with SLAs.
  • Attend site project meetings and ensure adequate support from other disciplines on specialist issues.
  • Regularly communicate with customers on FM activity within agreed KPIs.

Requirements:

  • Recognised technical background with experience in hard FM.
  • Ideally NVQ Level 3/City and Guilds 236 Part 1 + 2 or equivalent in electrical installation/Maintenance.
  • Strong PC literacy, with experience in extracting, collating, and presenting performance data.
  • Strong communication skills, both written and verbal.
  • Excellent planning, organising, prioritisation, and project management skills.
  • Strong results focus, takes accountability for own performance and that of the team.

About City:

City Refrigeration Holdings was founded in 1985 by Willie and Susan Haughey. The company focuses on collaboration and transparency, replacing client/contractor relationships with long-term, mutually beneficial partnerships.

Our Benefits:

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