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Assistive Technology Support Specialist

2 months ago


Neath, Neath Port Talbot, United Kingdom Neath Port Talbot County Borough Council Full time
Job Description

Job Title: Assistive Technology Support Installer

Contract Type: Temporary (1 year contract)

Hours: Full Time 37 hours per week

Location: Neath Port Talbot County Borough Council

We are seeking a highly skilled and motivated individual to join our team as an Assistive Technology Support Installer. The successful candidate will be responsible for installing, maintaining, and decommissioning digital and assistive technology in various settings, including private dwellings, public residential areas, and community spaces.

Main Responsibilities:

  • Undertake installations, maintenance, and decommissioning of digital and assistive technology
  • Support individuals to get the most out of their technology, promoting digital skills and confidence
  • Work in a customer service-focused environment, dealing with sensitive issues in a caring and compassionate manner
  • Use small power tools, such as handheld drills, as required

Requirements:

  • A minimum of 4 GCSEs (Grade A – C) which must include English language or the Welsh equivalent
  • NVQ II or equivalent in Assistive Technology or Care
  • Evidence of substantial experience in a relevant role or lived-in experience

Benefits:

  • 25 days holiday entitlement, rising to 32 after 5 years' service
  • 8 bank holidays plus one extra statutory day
  • Local Government Pension Scheme
  • Cycle to Work Salary Sacrifice Scheme
  • Tax Free Childcare vouchers
  • Relocation Scheme (subject to conditions)
  • Hybrid Working (for some roles)

About Us:

Neath Port Talbot County Borough Council is a local authority committed to providing high-quality services to its residents. We are a friendly and supportive team, and we are looking for someone who shares our values and is passionate about making a difference in the lives of others.