Experienced Motor Claims Professional Wanted
4 weeks ago
A challenging opportunity awaits an ambitious and skilled claims professional to grow their experience in handling complex motor claims.
We are seeking a highly motivated individual with a wide-ranging skill set and experience of managing third-party claims for bodily injury, third-party property damage, and credit hire claims. The ideal candidate will be proactive in providing a customer-focused, cost-efficient claims handling service that puts customer service at the core while operating within a regulatory framework.
The successful candidate will actively support the department in achieving its Key Performance Targets, contribute to ensuring compliance with best practice for all aspects of claims assessment/handling, and promote principles of Treating Customers Fairly (TCF).
The role involves client-facing work, interacting with brokers, insureds, external providers, and internal stakeholders. Responsibilities include handling and investigating claims within the limit of authority, accurately and timely reserving, taking proactive steps to effectively deal with claimants and their representatives, and promoting compliance with best practice.
About the Role
- Proven experience in handling third-party motor claims, including personal injury claims, third-party property damage, and credit hire claims;
- Detailed working knowledge of the legal and regulatory environment within which such motor claims are handled;
- Strong communication skills, both written and verbal, in managing various stakeholders (customers, panel lawyers, brokers, etc.);
- Ability to make the right decisions on legal liability, damage assessment, and assessing the need for investigation or rehabilitation;
What You'll Need to Succeed:
To succeed in this role, you'll need:
- At least 2 years of experience in handling third-party motor claims;
- Excellent communication and interpersonal skills;
- Ability to work under pressure and manage competing priorities;
- Good understanding of insurance products and services;
- Knowledge of industry regulations and standards;
Salary: £35,000 - £50,000 per annum, depending on experience
Benefits:
We offer a comprehensive benefits package, including:
- Competitive salary;
- Pension scheme;
- Health insurance;
- Life insurance;
- Flexible working hours;
- Annual leave entitlement;
About AIG:
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions. We are committed to creating a culture of belonging, where everyone feels valued, respected, and empowered to reach their full potential.
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