Motor Claims Professional

17 hours ago


Manchester, United Kingdom First Central Services Full time
Job Title: Motor Claims Professional

We're seeking an experienced Motor Claims Professional to join our team in Manchester. As a Motor Claims Professional, you will be responsible for managing motor claims and improving processes for fair and timely settlements.

The estimated salary for this role is £45,000 - £60,000 per annum, depending on experience.

Key Skills and Qualifications:
This role requires a strong understanding of motor claims and the ability to manage claims effectively. You should have excellent communication skills and be able to work well under pressure.

Job Description:
Undertake roles and responsibilities in line with the Claims Specialist Progression Matrix.
Manage claims aligned to our file ownership principles and procedures, maintaining files within service standards and delivering against key performance objectives.
Monitor for potential fraudulent claims and act according to guidelines.
Comply with regulatory requirements, including Consumer Duty, DPA, AML, and Anti-Bribery principles.
Continuously assess and improve the claims process for best possible service to customers.
Show strong expertise in handling complaints and be flexible and positive.

What We Offer:
We offer a competitive salary, pension scheme, and opportunities for career growth and development. Our company culture is dynamic and innovative, and we're committed to attracting and retaining top talent.

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