Sales Coordinator Position
5 days ago
We are seeking a highly skilled Sales Coordinator to join Tech Connect Group's expanding team in Hinckley. As a key member of our Commercial Sales Team, you will play a vital role in liaising with customers and ensuring seamless communication across various channels.
The ideal candidate will possess experience in commercial, sales, or planning roles within a manufacturing environment, preferably in the aviation sector. With a strong focus on customer satisfaction, you will be responsible for reviewing new orders, managing open orders, and delivering accurate records and updates to customers.
Key Responsibilities:
- Liaise with customers through multiple communication channels to provide exceptional support.
- Review and process new orders while maintaining effective communication with Engineering and Commercial teams.
- Manage and track open orders, ensuring timely delivery status updates to customers.
- Address customer issues promptly and efficiently, providing solutions that meet their needs.
- Collaborate with suppliers to resolve delayed orders due to raw material shortages, minimizing disruptions to our operations.
- Maintain accurate records and update customer portals as necessary, ensuring compliance with planning and production lead times.
Requirements:
- A minimum of 2 years of experience in a similar sales or planning role.
- Proficiency in Microsoft Excel, Word, and Outlook, with excellent analytical and problem-solving skills.
- Exceptional written and verbal communication skills, enabling effective collaboration with colleagues and customers.
- Ability to work effectively in a team, utilizing initiative and creativity to drive results.
- Strong problem-solving and time management skills, ensuring efficient task completion and meeting deadlines.
Benefits:
- A competitive salary of £38,500 per annum, reflecting your expertise and dedication.
- Comprehensive life assurance cover and access to an Employee Assistance Programme, supporting your well-being.
- Pension contribution and 25 days' holiday plus Bank Holidays, promoting work-life balance.
- On-site parking and flexible working hours, enhancing your productivity and comfort.
Working Hours:
- Monday to Thursday: 7:30 AM - 4:30 PM
- Friday: 7:30 AM - 12:30 PM
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