Sales Coordinator Position

5 days ago


Hinckley, Leicestershire, United Kingdom Tech Connect Group Full time
Job Title: Sales Coordinator Position

We are seeking a highly skilled Sales Coordinator to join Tech Connect Group's expanding team in Hinckley. As a key member of our Commercial Sales Team, you will play a vital role in liaising with customers and ensuring seamless communication across various channels.

The ideal candidate will possess experience in commercial, sales, or planning roles within a manufacturing environment, preferably in the aviation sector. With a strong focus on customer satisfaction, you will be responsible for reviewing new orders, managing open orders, and delivering accurate records and updates to customers.

Key Responsibilities:

  • Liaise with customers through multiple communication channels to provide exceptional support.
  • Review and process new orders while maintaining effective communication with Engineering and Commercial teams.
  • Manage and track open orders, ensuring timely delivery status updates to customers.
  • Address customer issues promptly and efficiently, providing solutions that meet their needs.
  • Collaborate with suppliers to resolve delayed orders due to raw material shortages, minimizing disruptions to our operations.
  • Maintain accurate records and update customer portals as necessary, ensuring compliance with planning and production lead times.

Requirements:

  • A minimum of 2 years of experience in a similar sales or planning role.
  • Proficiency in Microsoft Excel, Word, and Outlook, with excellent analytical and problem-solving skills.
  • Exceptional written and verbal communication skills, enabling effective collaboration with colleagues and customers.
  • Ability to work effectively in a team, utilizing initiative and creativity to drive results.
  • Strong problem-solving and time management skills, ensuring efficient task completion and meeting deadlines.

Benefits:

  • A competitive salary of £38,500 per annum, reflecting your expertise and dedication.
  • Comprehensive life assurance cover and access to an Employee Assistance Programme, supporting your well-being.
  • Pension contribution and 25 days' holiday plus Bank Holidays, promoting work-life balance.
  • On-site parking and flexible working hours, enhancing your productivity and comfort.

Working Hours:

  • Monday to Thursday: 7:30 AM - 4:30 PM
  • Friday: 7:30 AM - 12:30 PM


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