Medical Diagnostic Systems Support Specialist

1 month ago


Maidstone, Kent, United Kingdom TRS Consulting Full time

Salary Details: Up to £48,000 with a 10% bonus and additional benefits.

About the Role

This is an exciting opportunity to join a leading company in the healthcare sector as a Field Service Engineer. The successful candidate will be responsible for installing, servicing, and repairing complex laboratory diagnostics systems at customer sites.

The ideal candidate will have a strong background in field service or technical support, preferably within an electronics or electro-mechanical environment. They should possess excellent customer service skills and be able to remain confident in customer-facing situations.

  1. Service and Installation: Provide on-site installation, maintenance, and repair of laboratory diagnostics systems.
  2. Technical Support: Offer troubleshooting and technical assistance to customers via phone, email, or on-site visits.
Requirements and Qualifications

To be considered for this role, candidates must demonstrate the following:

  • A minimum ONC/HNC level or above in electronics or a related technical discipline.
  • A strong background in field service or technical support, preferably within an electronics or electro-mechanical environment.
  • Impeccable customer service skills and the ability to remain confident in customer-facing situations.
About the Company

This market leader supplies innovative diagnostic-based laboratory and medical systems to the healthcare sector. With a commitment to Research and Development, they remain a leading player in their industry.

The company prioritizes product innovation, excellent customer service, and good people. If you are a motivated and customer-focused individual looking to take your career to the next level, this could be the perfect opportunity for you.



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