Relationship Manager

4 weeks ago


London, Greater London, United Kingdom https:jobs-redefined.cositemap Full time

As a key member of our team, you will be responsible for servicing and retaining our clients, streamlining and improving their administrative queries, and assisting in the delivery of our client strategy.

Key Responsibilities:
  • Ensure customer satisfaction through strong relationship management.
  • Contribute to building our brand.
  • Client Liaison - email, phone calls, and meetings if required.
  • Contracting - resolving questions from clients with our legal team.
  • Invoice queries - billing, chasing outstanding invoices.
  • Service reviews - creating PPT deck, pulling Management Information data, checking invoice status.
  • Project liaison - accountable for the quality, accuracy, and timeliness of defined client data on Salesforce.

Requirements:

  • Develop strong and open working relationships with internal stakeholders.
  • Good communicator and relationship management.
  • Understanding of our business and the funds industry.
  • Business Level written and spoken English (essential) and European languages (desirable).

We are committed to building a diverse, equitable, and inclusive workplace where all employees can thrive, contribute their best, and achieve their full potential.



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