Part Time Service Associate

3 weeks ago

London, Greater London, United Kingdom END. Full time
Job Title: Part Time Service Associate

END. is seeking a highly motivated and customer-focused Part Time Service Associate to join our team in Soho, London.

About the Role:

We are looking for an individual who is passionate about delivering exceptional customer service and has a strong understanding of the luxury fashion industry. As a Part Time Service Associate, you will be responsible for engaging with customers, developing new relationships, and building upon existing customer bases to achieve and exceed set sales targets.

Key Responsibilities:
  1. Network amongst the END. customer base, developing new and building on existing customer relationships to achieve and exceed set sales targets.
  2. Support the store team in its combined efforts to maximise sales and heighten Company profile.
  3. Display exemplary service techniques driving excellence of service as a basic standard.
  4. Support in other areas of store operation by having a good working knowledge of the processes behind all services and procedures.
  5. Maintain an awareness of product and merchandising standards, replenishing stock and following VM guidelines.
  6. Share your in-depth knowledge of the product we sell and the industry within which we work with our customer base.
  7. Handle all financial transactions professionally assuming accountability for accuracy.
Requirements:
  1. Experience in a customer-facing role, ideally within luxury fashion or a related industry.
  2. Ambition within the Retail function – we want to develop you within our business.
  3. Sociable and charismatic with an innate ability to engage with and interact with all customer types.
  4. Excellent written and verbal communication skills.
What We Offer:
  • Generous staff discount and staff sales
  • 29 days holidays including bank holidays and birthday
  • Access to END. Exclusives benefits platform
  • Access to Employee Assistance Programme
  • Company pension scheme
  • Opportunities for professional development and career progression

We are a positive and collaborative team that values excellence and simplicity. If you have what it takes to be part of our future success, we want to hear from you.

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