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Catering Operations Supervisor

2 months ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Sodexo Full time
{"h1": "Catering Supervisor Role at Sodexo Live", "p": "At Sodexo Live, we're seeking a skilled Catering Supervisor to join our team at St James' Park, Newcastle United Football Club. As a key member of our catering team, you'll be responsible for ensuring the smooth operation of our food and beverage services during matchday and non-matchday events.

Responsibilities:

* Attend pre-match and de-brief meetings with the Stadium Retail Catering Manager
* Check opening stock on all nominated catering outlets
* Document any alterations on Team Leaders stock sheet
* Transfer skims/stock to various locations
* Brief all catering staff prior to service
* Ensure all catering outlets are ready to start service at the scheduled time of opening
* Assist Team Leaders when necessary
* Recognise staff potential and promote staff development and incentives
* Complete and sign all relevant documentation as laid down by company procedures
* Deal with customer complaints or feedback efficiently and in a professional manner
* Carry out stock checks at designated times
* Carry out security checks as laid down in company procedures
* Be flexible & adaptable to changes
* Comply with all regulations relating to Food safety and health and Safety
* Comply with all company policies and procedures
* Wear all allocated uniform and PPE for all shifts and follow hygiene guidelines
* Ensure correct and hygiene handling (processing) of food items is maintained
* Participate in any training as required by both legislation and the Company
* Check catering outlet at end of service for cleanliness and ensuring any subsequent cleaning required is completed

Requirements:

* Excellent verbal communication skills
* Friendly yet professional demeanor
* Good attention to detail and punctuality
* Experience within a hospitality, catering or bar setting
* Experience in managing a team
* Experience in cash handling and stock control

If you're a motivated and organized individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity to join our team at Sodexo Live."}