Catering Bar Supervisor

3 weeks ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Sodexo Prestige Venues & Events Full time

We're experience makers, and food fanatics. Our experiences are unique, and so are our people. If you're looking for a role that combines hospitality, teamwork, and a passion for delivering exceptional events, we'd love to hear from you.

About the Role

We're seeking a skilled and experienced Catering Bar Supervisor to join our team at Sodexo Live St James' Park. As a key member of our team, you'll be responsible for leading our catering team to deliver exceptional customer service and exceed our high standards.

Key Responsibilities
  • Attend pre-match and de-brief meetings with the Stadium Retail Catering Manager
  • Check opening stock on all nominated catering outlets
  • Document any alterations on Team Leaders stock sheet
  • Transfer skims/stock to various locations
  • Brief all catering staff prior to service
  • Ensure all catering outlets are ready to start service at the scheduled time of opening
  • Assist Team Leaders when necessary
  • Recognise staff potential and promote staff development and incentives
  • Complete and sign all relevant documentation as laid down by company procedures
  • Deal with customer complaints or feedback efficiently and in a professional manner escalating any issues to senior management
  • Carry out stock checks at designated times
  • Carry out security checks as laid down in company procedures
  • Be flexible & adaptable to changes
  • Comply fully with all regulations relating to Food safety and health and Safety
  • Comply with all company policies and procedures including uniform policy, ensuring all staff are also adhering to these
  • Wear all allocated uniform and PPE for all shifts and follow hygiene guidelines
  • Ensure correct and hygiene handling (processing) of food items is maintained
  • Partake in any training as required by both legislation and the Company, including online FLOW training
  • Check catering outlet at end of service for cleanliness and ensuring any subsequent cleaning required is completed
  • Any other duty that is of a reasonable request
Requirements
  • Excellent verbal communication skills
  • Being friendly yet professional
  • Good attention to detail and punctuality
  • Experience within a hospitality, catering or bar setting
  • Experience in managing a team
  • Experience in cash handling and stock control

Sodexo Live

We're Experience Makers.
And go-getters, fanatic foodies, and community pillars.

At Sodexo Live, build a career where 'everyday' is anything but normal. Our experiences are unique, and so are our people. Bring personality, your background, and your desire for delighting others. In return, we'll give you all you need to thrive.
We Belong to a team that feels like family, ACT with purpose, and be inclusive, Thrive in our career, while able to Be Live in the moment creating exceptional memories.

Because at Sodexo Live, we're so much more.

Why choose Sodexo Live –

At Sodexo Live, we believe in making every moment count, for the guests we serve and for our team members. We take pride in crafting exceptional events at the most prestigious venues on the planet. Whether at high-profile sports venues, cultural destinations, corporate events, or once-in-a-lifetime social functions, you won't just craft the moment... you'll be immersed in the action.

As part of the Sodexo Live team, you belong to something greater. You bring people together and make a real impact in local communities through the power of shared experiences. You have the opportunity to gain the skills to thrive for a long-term career with a team that is inclusive and always ready to embrace the moment.

Globally Sodexo Live contributes to the success of events such as Royal Ascot, the Tour de France, the Rugby World Cup, and soon the Paris 2024 Games, and showcases exceptional venues such as the Eiffel Tower Restaurants, Bateaux Parisiens, Yachts de Paris, the Royal Academy of Arts in London, the Museo del Prado in Madrid, the Hard Rock Stadium, the Scottish National Gallery, and the Hollywood Bowl in Los Angeles.

Other venues in the UK include, Fulham FC, the ACC Liverpool, and Edinburgh's magnificent Signet Library.

Sodexo Live is part of Sodexo which provides catering, facilities management, employee benefits, and personal home services to 100 million consumers daily in 56 countries. At Sodexo, we believe in the difference a day makes. That's why we are proud to focus on people's essential needs: we see them as key to improve the quality of life. We know that by focusing on the tangible, the real, the concrete improvements, day after day, for millions of people, we have a big impact not only on individuals but also on society and the planet. We believe it all starts with the everyday.

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