Senior Manager Revenue Operations

2 days ago

Manchester, United Kingdom Lunio Full time
About Lunio

Lunio is a rapidly expanding software company with ambitious growth targets. Our headquarters is located in Manchester City Centre, and we have offices in London. We're committed to becoming a leading SaaS name and want to be recognized as a marketer's secret weapon and a must-have for any tech stack.

About the Role

We're seeking a Senior Manager of Revenue Operations to support and accelerate the strategic efforts of sales, marketing, and customer success. This role will involve aligning processes, technologies, and teams to enhance the entire revenue lifecycle, from lead acquisition to customer retention.

Key Responsibilities
  • Partner with leaders across the organization to build and optimize end-to-end commercial operations, ensuring data integrity and providing a single source of truth for sales, marketing, and customer success.
  • Develop and maintain detailed revenue analytics and reporting, providing actionable insights to support data-driven decision-making and for effective financial and commercial forecasting and planning.
  • Implement sales forecasting and pipeline management processes to ensure accuracy and identify trends to help optimize pipeline management, conversion, and velocity across deals.
  • Collaborate with Marketing Operations to track and analyze marketing and sales pipeline funnel from lead to closure, identifying meaningful trends and improvement areas to accelerate deal progression.
  • Identify and implement key requirements to optimize the utilization of Salesforce CRM and other revenue-related technologies to ensure accurate tracking of customer and prospect activities, and visibility into pipeline management.
  • Oversee preparation and administration of sales quotas, territories, and plan enhancements alongside finance.
  • Work with our CRO to align Revenue Operations strategy with company objectives and effectively communicate to stakeholders, ensuring clarity on requirements, impact, risks, and progress of priorities and initiatives.
About You
  • You're a self-starter, motivated, and player-coach who enjoys rolling up your sleeves and doing the work, along with building and managing a team effectively in a high-growth company.
  • You have substantial experience leading Business Operations, RevOps, and GTM operations teams for fast-growth software/SaaS companies and demonstrating success in supporting global commercial efforts.
  • Your knowledge of Salesforce CRM and other revenue-related technologies is A1, and you can demonstrate how you've optimized the utilization of our GTM tech stack.
  • Your strategic thinking and commercial mindset are on point, you're driven by data-driven insights to develop actionable plans and address challenges and opportunities across the business.
  • You have exceptional senior stakeholder management skills and experience, with an ability to align business objectives and influence decision-making processes at our senior executive level.
  • You can drive consensus and collaboration through expert insight and strategic guidance.
  • You can identify and address complex problems with a first principles approach, clearly articulating root causes and recommending solutions, while also considering current and future needs.
  • You're proficient in driving projects to completion, organizing and prioritizing work for self and teams, and maintaining execution and urgency in work processes.
  • You have proven experience working cross-functionally at multiple organizational levels, including executives, to develop processes, solve problems, and identify new strategies.
Compensation, Perks & Benefits
  • £70,000-80,000 based on your experience.
  • Four-day work week: We've raised our performance bar at Lunio, and in return for exceptional and efficient work over four days, you gain a three-day weekend.
  • Hybrid Working & Flexible Hours: We split our time between office and home, coming together two days a week for collaboration and socialization, with quarterly Company events in person.
  • Commuter Contribution (up to £300pm dependent on location) - benefit from subsidized travel, to support with your in-office days.
  • Extended Parental Leave: Extended paid time off to spend quality time with family.
  • Employee Assistance Programme: including 24/7 Counselling, Online Wellbeing portal, Legal & Financial support, and Mental Health & Wellbeing app.
  • 22 days holiday (plus public holidays): You'll work hard at Lunio, but you'll be rewarded with plenty of time to recharge.
  • £500/year wellbeing allowance: Private Healthcare, Spa Treatments, Gym Subscriptions, Physiotherapy, Mental Health Support - anything to help you relax and unwind, we'll cover it up to £500/year.
  • Climate Positive Workforce: We're on track to becoming a Carbon Positive workplace. To that end, we have our own Reforestation program and partnership with Ecologi, to ensure that we offset the CO2 emissions of every employee who works for Lunio, every month.

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