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Senior Manager Revenue Operations
2 months ago
Lunio is a rapidly expanding software company with ambitious growth targets. Our headquarters is located in Manchester City Centre, and we have offices in London. We're committed to becoming a leading SaaS name, which means there's plenty of room for growth and development.
About the Role
We're seeking a Senior Manager of Revenue Operations to support and accelerate the strategic efforts of sales, marketing, and customer success. This role involves aligning processes, technologies, and teams to enhance the entire revenue lifecycle, from lead acquisition to customer retention.
As a key member of our team, you'll extract actionable insights from data to drive informed decision-making, accurate forecasting, and revenue growth opportunities. You'll work closely with leaders across the organisation to build and optimise end-to-end commercial operations, ensuring data integrity and providing a single source of truth for sales, marketing, and customer success.
Key Responsibilities- Partner with leaders to develop and maintain detailed revenue analytics and reporting, providing actionable insights to support data-driven decision-making and effective financial and commercial forecasting and planning.
- Implement sales forecasting and pipeline management processes to ensure accuracy and identify trends to help optimise pipeline management, conversion, and velocity across deals.
- Collaborate with Marketing Operations to track and analyse marketing and sales pipeline funnel from lead to closure, identifying meaningful trends and improvement areas to accelerate deal progression.
- Identify and implement key requirements to optimise the utilisation of Salesforce CRM and other revenue-related technologies to ensure accurate tracking of customer and prospect activities, and visibility into pipeline management.
- Oversee preparation and administration of sales quotas, territories, and plan enhancements alongside finance.
- Work with our CRO to align Revenue Operations strategy with company objectives and effectively communicate to stakeholders, ensuring clarity on requirements, impact, risks, and progress of priorities and initiatives.
- You're a self-starter, motivated, and player-coach who enjoys rolling up your sleeves and doing the work, along with building and managing a team effectively in a high-growth company.
- You have substantial experience leading Business Operations, RevOps, and GTM operations teams for fast-growth software/SaaS companies and demonstrating success in supporting global commercial efforts.
- Your knowledge of Salesforce CRM and other revenue-related technologies is excellent, and you can demonstrate how you've optimised the utilisation of our GTM tech stack.
- Your strategic thinking and commercial mindset are on point, you're driven by data-driven insights to develop actionable plans and address challenges and opportunities across the business.
- You have exceptional senior stakeholder management skills and experience, with an ability to align business objectives and influence decision-making processes at our senior executive level.
- You can drive consensus and collaboration through expert insight and strategic guidance.
- You can identify and address complex problems with a first principles approach, clearly articulating root causes and recommending solutions, while also considering current and future needs.
- You're proficient in driving projects to completion, organising and prioritising work for self and teams, and maintaining execution and urgency in work processes.
- You have proven experience working cross-functionally at multiple organisational levels, including executives, to develop processes, solve problems, and identify new strategies.
- £70,000-80,000 based on your experience.
- Four-day work week: We've raised our performance bar at Lunio, and in return for exceptional and efficient work over four days, you gain a three-day weekend.
- Hybrid Working & Flexible Hours: We split our time between office and home, coming together two days a week for collaboration and socialisation, with quarterly Company events in person.
- Commuter Contribution (up to £300pm dependent on location) - benefit from subsidised travel, to support with your in office days.
- Extended Parental Leave: Extended paid time off to spend quality time with family.
- Employee Assistance Programme: including 24/7 Counselling, Online Wellbeing portal, Legal & Financial support and Mental Health & Wellbeing app.
- 22 days holiday (plus public holidays): You'll work hard at Lunio, but you'll be rewarded with plenty of time to recharge.
- £500/year wellbeing allowance: Private Healthcare, Spa Treatments, Gym Subscriptions, Physiotherapy, Mental Health Support - anything to help you relax and unwind, we'll cover it up to £500/year.
- Climate Positive Workforce: We're on track to becoming a Carbon Positive workplace. To that end, we have our own Reforestation program and partnership with Ecologi, to ensure that we offset the CO2 emissions of every employee who works for Lunio, every month.
