Multi-Specialty Contract Manager
3 weeks ago
We are seeking a Service Account Manager to lead the delivery of a new multi-specialty contract in Essex. This is an exciting opportunity for a highly motivated and experienced professional to join our team and drive the success of this new initiative.
Main Accountabilities:
- Lead the delivery of high-quality service delivery across multiple specialties, ensuring efficient operation and optimal utilisation of patients.
- Collaborate with Patient Bookers and Medical Secretaries to develop and implement effective workflows and service efficiency strategies.
- Monitorservice performance and financial management, identifying areas for improvement and implementing strategies to enhance service delivery.
- Foster strong relationships with stakeholders, including clinicians, trust staff, and the wider operations team, to ensure seamless service provision.
Essential Requirements:
- Proven experience in service delivery and account management within a healthcare or similar setting.
- Strong leadership skills with the ability to manage and motivate teams, including Patient Bookers and Medical Secretaries.
- Exceptional problem-solving and decision-making abilities, particularly in high-pressure environments.
- Financial acumen with experience managing budgets and improving cost efficiency.
- Outstanding communication and stakeholder management skills.
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