Quality Assurance Manager
1 month ago
Holistic Community Care is a leading homecare/domiciliary care company in the UK. We provide thousands of hours of care weekly to local authorities and private clients in the region.
The Company:
We are seeking an experienced Quality Assurance Manager to join our team at our Clapham headquarters. The QAM will work closely with the Head of Operations and the Operations Manager to provide key support to our operational activity.
The Role:
Responsibilities include reviewing and improving our existing ISO 9001, ISO 14001 and 45001 accreditations, handling complaints and investigations, producing monthly newsletters, and ensuring compliance with electronic call monitoring.
Requirements:
Applicants should have extensive knowledge of quality systems within domiciliary care, possibly gained through previous experience as a CQC Inspector/Auditor, Team Manager, Independent Reviewing Officer or similar quality assurance role. A minimum of an NVQ/QCF Level 3 Qualification in Health & Social Care is required.
We offer competitive salaries, employment contracts, advanced training opportunities, holiday pay, and opportunities for career growth.
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