Electronic Gaming Experience Manager

3 days ago


Glasgow, Glasgow City, United Kingdom Rank Group Full time

Are you passionate about creating memorable experiences for our electronic gaming customers? Do you have what it takes to be a key member of our team?

About the Role

We're currently seeking an Electronic Gaming Host to join our team at Grosvenor Casino, Glasgow Merchant City. As an Electronic Gaming Host, you'll be the first point of contact for our customers, providing a warm welcome and excellent service throughout their visit.

Your main responsibilities will include developing strong relationships with customers, understanding their needs, and tailoring the experience to meet their expectations. You'll also be expected to live our values of Service, Teamwork, Ambition, Responsibility, and Solutions, and work collaboratively with colleagues to maintain a fun and engaging atmosphere.

Key Skills and Qualifications
  • Experience in hospitality or a similar industry
  • Knowledge of electronic gaming and its operations
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and adapt to changing situations

We offer a competitive salary of approximately £28,000-£38,000 per annum, depending on experience and location, plus opportunities for career growth and development.



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