Gaming Experience Manager

1 day ago


Glasgow, Glasgow City, United Kingdom Grosvenor Casinos Full time
Job Summary

We are seeking a skilled Electronic Gaming Host to join our team at Grosvenor Casino, Glasgow Merchant City. The ideal candidate will have excellent communication skills and the ability to build strong relationships with regular customers. A passion for people and providing exceptional customer service is essential for this role.

  • Get to know your regular customers and their playing style and preferences to tailor their experience.
  • Live our values of Service, Teamwork, Ambition, Responsibility, and Solutions.
  • Work with colleagues to provide efficient and dynamic service across leisure, food, and beverage.
  • Keep customers informed of the latest developments in electronic gaming and online offers.


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