Gaming Experience Host
3 weeks ago
Estimated salary: £22,500 - £25,000 per year.
Grosvenor Casinos Limited is seeking a Casino Service Representative to join their team in Glasgow Merchant City. As an Electronic Gaming Host, you will be the face of our business, greeting and taking care of electronic gaming customers in a way that makes them feel welcome and valued. Your passion for people will be applied to the role to create a memorable and entertaining experience.
- You will get to know your regular customers and tailor the experience to their needs.
- You will live our values of Service, Teamwork, Ambition, Responsibility, and Solutions.
- You will work with colleagues to provide efficient and dynamic service across leisure, food, and beverage.
- You will keep customers informed of the latest developments in electronic gaming and online offers, aiming to make them members of Grosvenor Online.
- You will ensure proactive compliance with regulations, particularly alcohol licensing conditions, food safety, and promote safer gambling.
- Provide exceptional customer service and create a welcoming atmosphere.
- Work collaboratively with colleagues to achieve business objectives.
- Maintain knowledge of electronic gaming and online offers to engage customers.
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Electronic Gaming Experience Host
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Electronic Gaming Host
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Electronic Gaming Host
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Gaming Experience Manager
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Electronic Gaming Experience Manager
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