Process Lead Specialist

4 days ago


Harlow, Essex, United Kingdom AutoProtect Full time
Job Description

We are seeking a highly skilled Process Lead Specialist to join our Operational Excellence team. This is an exciting opportunity to drive the optimisation of operational performance through the analysis, design, documentation, and implementation of new or revised processes, workflows, process metrics, and management tools.

As a key member of our team, you will provide an objective assessment of all company operating processes and lead on their improvement to streamline, remove waste, and enhance operational efficiency. Your expertise in building and managing quality management frameworks and process improvement methodologies will be instrumental in designing and improving processes across our business.

The successful candidate will have experience in executing cross-departmental projects, with a strong understanding of process analysis and design. You will also possess excellent workshop facilitation skills and knowledge of the 4Dx principles as described in the Franklin Covey 'principles of Execution' model.

The salary for this role is estimated to be around £60,000 - £80,000 per annum, depending on experience, plus additional benefits such as pension scheme, life assurance, and professional development opportunities.

About AutoProtect Group

AutoProtect Group is a leading provider of products, platforms, and services that empower vehicle retailers, manufacturers, finance lenders, and brokers. Our solutions simplify operations, boost profitability, and ensure a smooth experience for users. With four key branches – AutoProtect, Shine, DealTrak, and iComply – we offer a diverse range of services, including warranties, value-added insurance products, mobile vehicle repair networks, software platforms, and compliance consultancy.

Your Key Responsibilities

  • Provide an objective assessment of all company operating processes and lead on their improvement.
  • Build and manage quality management frameworks and process improvement methodologies.
  • Experience in executing cross-departmental projects.
  • Excellent workshop facilitation skills.
  • Knowledge of the 4Dx principles.

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