Operations Leader

5 days ago

Bath, Bath and North East Somerset, United Kingdom Las Iguanas Full time

Job Summary:

We are seeking a highly skilled and charismatic leader to join our team as a General Manager at Las Iguanas. As a key member of our management team, you will be responsible for delivering exceptional customer experiences, driving business growth, and leading a high-performing team.

Key Responsibilities:

  • Customer Experience: Ensure that every guest has a memorable and enjoyable experience, consistently delivering high-quality service and exceeding customer expectations.
  • Team Leadership: Foster a positive and motivating team environment, focusing on developing internal talent and promoting a culture of excellence.
  • Business Growth: Drive sales growth, manage inventory, and maintain a deep understanding of the business, making informed decisions to drive revenue and profitability.
  • Restaurant Operations: Ensure the restaurant is safe, legal, and compliant with all regulatory requirements, maintaining a clean and welcoming environment for guests.
  • Brand Ambassador: Represent the Las Iguanas brand with pride, embodying our values and promoting our unique culture and offerings.

What We Offer:

  • Competitive Salary and Benefits: A comprehensive compensation package, including a competitive salary, benefits, and opportunities for professional growth and development.
  • Employee Discounts: Enjoy discounts on food and drink across all Big Table Group Brands, as well as other perks and rewards.
  • Professional Development: Access to training and development programs, helping you to grow and succeed in your career.
  • Recognition and Rewards: Opportunities to recognize and reward outstanding performance, celebrating individual and team achievements.

Requirements:

  • Leadership Experience: Proven track record of leadership experience, with a strong ability to motivate and inspire teams.
  • Customer Service: Excellent customer service skills, with a passion for delivering exceptional experiences.
  • Business Acumen: Strong business acumen, with a deep understanding of the hospitality industry and the ability to drive sales growth and profitability.
  • Communication Skills: Excellent communication skills, with the ability to effectively communicate with guests, team members, and stakeholders.

What We're Looking For:

We're looking for a talented and motivated individual who is passionate about delivering exceptional customer experiences and driving business growth. If you're a charismatic leader with a strong track record of success, we want to hear from you

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