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IT Support Specialist
2 months ago
We are seeking a skilled 1st Line Support Engineer to join our team at Adecco UK LTD. As a key member of our Helpdesk, you will be responsible for providing technical support and assistance to our clients.
Key Responsibilities:
- Provide 1st and 2nd line support for IT and Audio Visual equipment, software, and services.
- Ensure smooth operation of the IT Delivery & Operations Service Desk.
- Include 1st line/2nd line field support for all IT and Audio Visual equipment, software, and services.
- Include provision of Assistive Technology (guidance and support).
Technology Stack:
- Topdesk
- Nagios
- BeyondTrust Remote Support
- JISC Online Surveys
- Clearpass
- BluCat network asset management
- Active Directory
- Microsoft Intune
- Jamf
- Microsoft Teams
- Panopto
- M365
- Assisted Hearing induction loop (Loopworks)
- Microphone Transmission Systems (eg DECT/ISM70)
- Lighting management systems e.g. Dali, FMX
- Signal management e.g. EDID & HDCP
Requirements:
- Strong technical skills and knowledge of IT and Audio Visual equipment, software, and services.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer:
- A competitive hourly rate of £14.
- A 3-month initial contract with the possibility of extension.
- A hybrid working arrangement.
Location: Bath
Ir35 Status: Inside (Must use an umbrella company)
