After Sales Manager

4 weeks ago


Cannock, Staffordshire, United Kingdom Nicholas Clarke Associates Limited Full time
About the Role

We are seeking an experienced After Sales Manager to join our team at Nicholas Clarke Associates Limited. As a well-established recruitment partner, we are proud to work with a range of businesses across various industries.

Key Responsibilities
  • Provide exceptional customer service and support to dealers across the UK and internationally.
  • Work closely with dealers to understand their spare parts and service requirements, identifying opportunities for revenue growth.
  • Sell additional services to dealers, leveraging the company's ERP system and 3D parts portal.
  • Lead a team of 6 experienced staff members, fostering a culture of excellence and customer focus.
  • Build strong relationships with dealers, understanding their challenges and providing technical support and product guidance.
  • Collaborate with internal departments, including warehousing, quality, engineering, and sales, to drive business growth.
Requirements
  • Proven experience in the automotive or engineering industry, with a background in after sales, sales management, or customer support/service management.
  • Excellent communication and organizational skills, with the ability to build rapport with various stakeholders and decision-makers.
  • Basic mechanical engineering knowledge is desirable.
  • Ambition, passion, and a commitment to delivering exceptional results.
About the Company

Nicholas Clarke Associates Limited is a leading recruitment partner, working with businesses across various industries. We offer a unique opportunity for an After Sales Manager to join a well-established, innovative, and successful engineering business.

With significant growth plans, this company offers fantastic long-term career prospects for the right candidate. If you are a motivated and customer-focused individual, looking to develop your career in a dynamic and evolving organization, we encourage you to apply.


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