Retailer Self-Serve Enhancement Specialist

2 weeks ago


Oxford, Oxfordshire, United Kingdom Industry Placements Full time
Retailer Self-Serve Experience Improvement Specialist

BMW Financial Services GB in Farnborough, UK, is looking for a highly motivated individual to join our team as part of our Industry Placements program. This exciting opportunity will allow you to gain hands-on experience in consumer-facing operations, developing essential skills in data analysis and communication.

The role involves analyzing customer feedback to identify areas for improvement, developing strategies to enhance the customer experience, and collaborating with cross-functional teams to implement changes.

About the Job
  • Conduct market research to identify industry trends and best practices.
  • Analyze customer survey results to inform business decisions.

Salary Range: £23,000 - £25,000 per annum

Qualifications and Skills:
  • Currently studying a Bachelor's degree in Business or a related field.
  • Proficient in Microsoft Office, particularly Excel, Word, and PowerPoint.
  • Able to work independently and as part of a team.
  • Strong analytical and problem-solving skills.
Perks:
  • A supportive team environment.
  • Opportunities for professional growth and development.
  • A comprehensive benefits package.


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