Air Import Specialist
3 weeks ago
Air Import Clerk Job Description
We are seeking a skilled Air Import Clerk to join our team at First Choice Staff. As an Air Import Clerk, you will play a crucial role in ensuring the smooth importation of air cargo.
Key Responsibilities:
- Enter accurate data into our system.
- Train on Cargo Wise and ensure compliance.
- Complete all required import paperwork, including customs work, invoicing, and air import documentation.
- Review customer booking and clearance instructions to ensure understanding and compliance.
- Provide relevant service providers with necessary information for successful service delivery.
- Ensure strict compliance with customs processes and procedures.
- Communicate with operations to ensure accurate consignment delivery.
- Manage consignments by obtaining status information and monitoring accordingly.
- Recover air cargo and manage ETSF inventory.
- Identify root causes of service failures and take corrective action.
- Manage milestone data and deliver accurate costs within Hellogic.
- Raise sales invoices accurately within KPI timescales.
- Comply with work and safety legislation, standards, and organisational procedures.
- Have in-depth knowledge of the airfreight product, including Incoterms.
- Research and provide competitive quotations to customers.
- Provide customer reports as required.
- Consider initiatives to enhance the customer experience.
Requirements:
- 3-5 years of Air Import experience.
- Excellent communication skills.
- Cargo Wise experience is an advantage.
Benefits:
- Salary dependent on experience.
- Excellent benefits.
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