Air Import Coordinator

4 weeks ago


Slough, Slough, United Kingdom Right Now Recruitment Full time

Right Now Group is seeking an experienced Air Import Clerk to join their Client based in Heathrow.

This role is part of the Import department team for a Global Freight Forwarder focused on pharmaceutical and general freight movements.

As an Air Import Clerk, you will be responsible for coordinating and executing the efficient movement of urgent time-critical shipments by Air.

Key responsibilities include:

  • Preparing and processing all necessary documentation for importing goods via air, including customs clearance documents, import declarations, bills of lading, and AWB's/HAWB's.
  • Coordinating with airlines, shippers, overseas agents, and other transportation providers to collect cargo, ensuring timely and cost-effective transportation of goods.
  • Providing detailed and profitable quotations.
  • Serving as the main point of contact for customers, providing them with shipment status updates, addressing inquiries and concerns, and ensuring high levels of customer satisfaction throughout the import process.
  • Collaborating with other departments within the company, such as operations, warehousing, and finance, to ensure smooth coordination of import activities and timely processing of shipments.
  • Client invoicing.
  • Customs entries.

The successful Air Import Clerk will have:

  • Strong knowledge of and at least 2 years of experience in 360 import operations relating to pharmaceutical freight movements and general cargo.
  • Experience of Boxtop or ASM Sequoia.
  • CDS experience.
  • CO AvSec trained (desirable).
  • Excellent commercial awareness.
  • Excellent communication skills.
  • Well-organized.

Benefits of this role include:

21 days holiday + bank holidays (increasing by 1 day per year of service by a maximum of 4 days)

Team bonus scheme

Life insurance

Pension scheme



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